Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder has a rating of 3.7 stars from 7,917 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
I was happy with the info provided. Now, I am trying to sign in again but I'm not getting through
To the point regarding why I called.
Very courteous and willing to help
Wish others had this kind of employee
Hi Amy,
Thank you for this awesome review! We're happy you're pleased with the assistance you received. We'll ensure he reads your feedback; this will make his day. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Customer representative was helpful and prompt in cancelling my service and refunding me the charged amount. Thanks!
Hi Cameron,
We're happy you're pleased with customer service. We'll ensure he reads your feedback; this will make his day. Have a great week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Was very helpful and very polite.Explained everything to my understanding,an fast service.
Hi April,
Thank you for taking the time to share your experience to the community and us. We're happy you're pleased with how helpful and polite customer service was. We work hard to meet expectations like yours; and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The girl on the phone was awesome and very helpful and friendly
Hi Richard,
Thank you for your kind words! We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Easy and helpful, she understood what was the problem and figured out how to fix the problem, didn't take more than 5 minutes, when other time before I called and takes longer with no results.
Hi Giuseppe,
Thank you for your kind words! We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours; and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Fast site for background check didn't take but a few days to process mine
Hi Carly,
Thank you for this excellent review! We're happy you found the information you were looking for. We hope that you will also recommend us to others. Have a fantastic week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Excellent customer service support. Fast paced and knowledgeable.
Hi Kizzy,
Thank you for your kind words. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Maria is a great customer service representative, she helped me and she was very polite and nice.
Hi Ana,
It's amazing to hear that you were pleased with Maria's assistance. We'll ensure she reads your feedback; this will make her day. Have a great weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Great, The site is easy to use and very informative. Thank you so much for answering my questions, I greatly appreciate it.
Hi Christopher,
Thank you for your feedback. We're happy you're pleased with how easy it was to use the service and get the information you need. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
This site is a scam. Advertised $2.95 for 7 days of unlimited access and then went on to charge me $24.95 after the 7 days. Initially, there was no mention of those 7 days being a trial period. They snuck that in with small print during the checkout hoping to slide by unnoticed and collect their $24.95. I cancelled immediately after the charge (being unaware I had signed up for a trial), and wrote in requesting a refund, as I will not be using this service. Their customer service was demeaning and unhelpful.
Hi Rachael,
Thank you for your feedback. We're sorry you were dissatisfied with the help you received. I've reviewed your account and can see that a PayPal dispute has been filed before you reached out. Please know that we are no longer able to process a refund once a dispute has been filed. We appreciate your feedback and rest assured, we will do our best to improve our services further. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Catherine did a wonderful job of helping me with the information I needed. The website is easy to navigate. It took me no time to figure out where to go on the website to get information. The information is accurate and up to date. I would recommend this company.
We're happy you're pleased with the information and assistance you received from customer service, Will! We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
My experience was easy to maneuver the website and had a lot of information to capture my true identity.
Hi Nick,
Thank you for this awesome review! We're pleased that you're satisfied with the site and information you received. We work hard to meet expectations like yours; and we're happy we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was impressed with how quickly everything came through.
Hi Kierstyn,
Thank you for you kind words. We're happy you're pleased with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I recently had the pleasure of speaking with an agent over the phone and I must say, their knowledge and expertise were truly impressive. The agent was able to answer all of my questions with confidence and provided me with valuable information. Their professionalism and helpful demeanor made the conversation a positive and informative experience. I would highly recommend this agent to anyone in need of assistance.
Hi Kyria,
Thank you for your kind words! We're happy you're pleased with the assistance you received. We'll ensure she reads your feedback; this will make her day. Have an amazing day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was easy to find and contained all of the information I was looking for. I just needed one report is the reason for canceling.
Hi Nancy,
Thank you for this excellent review! I'm happy you found what you were looking for; the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Have a great week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Representative was very helpful and kind. Great experience!
Thank you for your kind words, Lindsey! We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Nice quick and easy.
One thing I didn't like is the monthly subscription. Should have an option for a one off purchase option. I know you can pay for one time purchase but it automatically sets up a reoccurring monthly payment.
Hi Craig,
Thank you for your feedback. We'll make sure that we will further improve our services. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I just wanted to get the blueprints to my house and was not able to get them.
Hi Ricardo,
We're sorry you didn't find what you were looking for. Please know that this is not a service we provide. To know more about our services and where we get our data from, please visit this link: https://recordsfinder.com/terms/. Please let us know if there's anything else we can help you with, give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Atentos a todo lo que el cliente quiere muchas gracias
Hi Levi,
Thank you for your feedback! We're happy you're pleased with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies
Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to support@recordsfinder.com. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist
Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315
Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.
Hi Lisa,
I'm sorry you're having trouble logging in. We would love to help you further. Please give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. Rest assured, we're here to help.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315