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Records Finder Reviews Summary
Records Finder has a rating of 3.7 stars from 7,917 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
I was having difficulty canceling my membership so I got charged because it went passed the trial period, but the woman I talked to today helped me get a refund. She is the best!
Hi Jessica,
We're sorry you had a hard time canceling your account. We want our customers to have a better experience than this. Rest assured, we will do our best to be better in the future. We're still happy, though, that you were satisfied with the assistance you received. We'll ensure she reads your feedback; this will make her day. Have a great weekend ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
No encontré lo que buscaba. Buscaba si tenía multas en el sistema y rn su lugar me brindaron información general de mi vehículo. Yo no necesito saber eso, yo necesitaba averiguar por multas.
Hi Mayela,
We're sorry you didn't find what you were looking for. We would love to check on this for you and turn things around. Please give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. Rest assured, we're here to help.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I am in my 70's and did not realize I was signed up for a monthly fee.I only inquired 1 time for a car I was looking onto ($2.95)
Hi Carla,
We're happy you're pleased with the assistance you received. I can confirm that your account is canceled and the refund processed. Please expect the funds to reflect in 3 to 5 business days. Kindly let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very helpful and informative and glad to know I can try to find relatives
Hi Vicki,
We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had a great experience with RecordsFinder customer service. I called because I was charged for a subscription although I thought that I was paying a one time fee, and I had entered the incorrect email where I was unable to see that I was subscribing for a service. I noticed the charge after a few days, and my customer service agent, Heshie, walked me through where there may have been confusion. I quickly realized that the mistake may have been on my end, and I was ready to accept that I had to give up the subscription fee lost. Heshie informed me that they were willing to refund me due to the unfortunate events that took place. I experienced some of the best customer service with this company.
Hi Mia,
Thank you for this awesome review! We're happy you're pleased with the assistance you received from Heshie. We work hard to meet expectations like yours, and we're pleased we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I'd have kept the service if I was in the car business. My complaint was resolved by Gelo, without stress.
Hi Korede,
We're happy you're pleased with the assistance you received from Gelo. We'll ensure he reads your feedback, this will make his day. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Helped,polite and respectful.Thank you.Asked information and tried to help with that.
Hi Sam,
We're happy you're pleased with the assistance you received. We'll ensure he reads your feedback, this will make his day. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was useful information, but not needed in the end.
Hi Kristina,
We're happy you found the information you needed. We work hard to meet experience like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I called record finder customer service to help me with an extra charge that I did not authorize And Carl was able to help me with that. She was helpful and kind that's why I'm giving her five stars she's the best.
Hi Marvin,
Thank you for sharing your experience with the community and us. We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we hope you will recommend us to others as well. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I'm so happy she helped me very well, she is good a
Hi Ahmed,
Thank you for your kind words. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Jason was extremely helpful and very understanding of my situation. He took immediate action to reimburse me for charges on my bank statement that I did not authorize.
Hi Donna,
We're happy you're pleased with the assistance you received from Jason. We'll ensure he reads your feedback; this will make his day. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I made a mistake and did not cancel my subscription so my card was charged and it was the money for my water bill and this gentleman helped me and gave me a refund God bless him and I will recommend him to this place to anybody thank you and I give him 20 Stars
Hi Cheryl,
Thank you for this awesome review! We're happy you're pleased with the assistance you received from customer service. We'll ensure he reads your feedback; this will make his day. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The website is very easy to use. Can receive report immediately.
Hi KD,
We're happy you're pleased with the website and information you received. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good I saw all the information I needed to see. I don't have any warrants or drivers tickets
Hi Debbie,
We're happy you found the information you needed. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was told nothing new. Yet paid $2.95 $&@@&@"&""&
Hi Kimberly,
We're sorry you did not find the information you needed. We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@ask.recordsfinder.com. Rest assured, we're here to help you.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The information provided was nothing more than the regular FREE information you can get from Public Records. Do your research before trusting sites like this, that charge for or subscribe you for FREE information. Lesson learned. LoL.
Hi Andrew,
We understand how disappointed you must be, which we don't want our customers to feel. We'll be more than happy to uncover the information you need at no additional cost. The notifications regarding additional fees of $9.00-$25.00 for the Premium Reports are optional add-ons only. You can exit out of the pop-up notification, and it will continue to run the search without any additional fees.
We hope that you will give us a chance to turn things around. Please give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. Rest assured, we're here for you.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was looking for a name and I found it. Believe it or not it saved me from making a huge life mistake.
Hi Diana,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to working with you again. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The report did not give me a title history. This is the only reason why I subscribed to this website
Hi Thomas,
We're sorry you were dissatisfied with the report you received. We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askrecordsfinder@ask.recordsfinder.com. Rest assured, we're here to help you.
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I didn't find what I needed but was refunded with great customer service.
Hi Susan,
We're happy you're pleased with customer service. Rest assured, we will do our best to further improve our services. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Reba,
Thank you for your feedback. We're happy you're pleased with customer service. We'll ensure she reads your feedback; this will make her day. Have a great week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315