From the business
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.7 stars from 7,917 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 4th among Government Records sites.
I am pleased to share my positive experience with the report I received from Recordsfinder.com. The report was delivered as expected and proved to be incredibly helpful. The information was thorough, accurate, and presented in an easy-to-understand format. Recordsfinder.com exceeded my expectations by providing a comprehensive overview that met all my needs. I appreciate the reliable service and the user-friendly interface that made the process seamless. Highly recommended!
I was a little confused about a subscription mistake(started new meds, so I've been a little confused lately) anyway,. Not only did they respond to my question right away, they were very kind. Thank you very much.(I think had already given a review, sorry if your getting this twice) Again, thank u very much!
Hi Stacey,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a wonderful week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Great service and representative was kind and quick
Hi Tabitha,
Thank you for your feedback. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a fantastic week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Called to cancel a recurring subscription and Prince was very friendly and helpful!
Hi Amanda,
We're happy you're pleased with Prince's assistance. We'll ensure he reads your feedback; this will make his day. Have a great rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very nice - no hassle. My objective was to obtain information regarding the engine number but it was not available and this was a one time request. Hence no need for a subscription.
Hi Tammy,
We're happy you're pleased with the assistance you received. We hope to work with you again in the future. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Helped me resolve my inquiry thank you
Helped me resolve my inquiry thank you
Hi Maria,
Thank you for your feedback. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Maria, she help me a lot to get information and she guide me
Hi Emilyn,
We're happy you're pleased with the assistance you received from Maria. We'll ensure she reads your feedback; this will make her day. Have a fantastic week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
She was the best agent I have ever talked to. She deserves a raise and a promotion. She knew exactly what she was doing and she was friendly, knowledgeable and nice and polite. She is the best. She was very very helpful and she helped me and fixed my problem. Thank you so much.
Hi Hiva,
Thank you for your kind words. We're happy you're pleased with the assistance you received. We'll ensure she reads your feedback; this will make her day. Have a great week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Outstanding job and i was so happy i was able to get a refund
Hi Amy,
We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a fantastic week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
My problem was fixed within matter of minutes. Customer service is top tier
Hi Santia,
We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I contacted support team for asking to cancel billing.
Hi Thu,
We're happy you're pleased with the assistance you received. We'll ensure she reads your feedback; this will make her day. Have a wonderful week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Cancel this immediately. They fraudulently and deceptively charge your credit card.
Hi Sara,
Thank you for taking the time to leave us your feedback.
We offer free reports through a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll into a subscription to be billed monthly for $24.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they read our Terms of Service and Billing Terms, as well.
Our Terms of Service are also available at https://recordsfinder.com/terms/.
I can confirm that your account has been canceled. And as a courtesy, we have processed a refund of $24.95. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Dexter was a complete pleasure to work with. He answered my questions politely and was so helpful!
Hi Anniesha,
Thank you for your kind words. We're happy you're pleased with Dexter's assistance. We'll ensure he reads your feedback; this will make his day. Have a great weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very short wait time for the call. I told the agent i wanted to cancel and she did not try and force me to keep it. Which is great! It was easy to cancel and she even offered other ways to use this site before my subscription ended.Wonderful customer service! And the information I got from this was extremely helpful!
Hi Tenika,
Thank you for the awesome review! We're happy you're pleased with the information and assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The person was very helpful and reliable. Excellent customer service.
Hi Paulina,
Thank you for your kind words. We're happy you're satisfied with the assistance you received. We hope to work with you again in the future! Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
You were very helpful to me, grateful for your service.
Hi Raudel,
You're welcome! We're happy you're pleased with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I paid $2.95 for what I thought was a one time purchase and ended up being billed $24.94 a week later. I had absolutely no idea I had paid for a trial to an automatic subscription. I called support where they immediately answered and were able to process my refund within minutes.
Hi Emma,
Thank you for taking the time to give us a review. We're happy you're pleased with customer service. We hope to work with you again in the future. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I used Records Finder to look up a driver who exhibited road rage on March 24th. The service worked perfectly and identified the vehicle. What I didn't realize is that it is a subscription service so you do need to cancel within seven days otherwise you will be set up on a reoccurring monthly charge of $24.95. I just caught that I was charged for two months of service I did not use. When I contacted the company, Alleah, the Customer Service Representative was super helpful and was able to get an exception and refund my American Express. She was professional and very helpful. I would recommend Records Finder to others who may need a similar service in the future.
Hi Christine,
Thank you for this amazing review! We're happy you're pleased with the information and assistance you received and that you will be recommending us to others. We work hard to meet expectations like yours; and we're delighted we hit the mark for you. Have a fantastic weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Even though I was extremely angry and hard to deal with the representative that helped me was very understanding and transparent
Hi Lindsey,
Thank you for your feedback! We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very nice service with excellent Customer Service. - Thank You
Thank you for this awesome review, Bruce! We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Suroj,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we hope you have a great day ahead.
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315