Overview
RecordGone has a rating of 4.3 stars from 258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RecordGone most frequently mention customer service, law firm and star rating. RecordGone ranks 8th among Legal Services sites.
It took sometime for my case and I have to admit, I became skeptical of the process and thought I might have been getting scammed. I saw some negative reviews out there and became worried. However, they pulled through and my case was granted. I had 3 felonies removed from my record and could not be happier. Make sure you log in and get any updates on your case to make the process go as fast as possible. My case took a little more than a year and a half. Well worth the price and wait.
Jose responded to my inquiry quickly and provided us with all the information we needed to make an informed decision. We look forward to working with RecordGone more!
Brittany Cooke was very professional and a joy to work with, she is very professional. She knew exactly what services I needed. She covered all of the information in a way that I could understand. Brittany is a real credit to your Law firm; she is one of the main reasons I chose Higbee and associates. I wish you well Brittany.
The Experience was the best it could ever be.
Incarcerated for something I felt was an injustice to me and had to play "make a deal."
I tried expungement, with another firm, years before and was unsuccessful.
I don't know how you folks did it, but you made the dream come true.
I would give you 10/5 if allowed.
Words cannot explain my gratitude.
If you are a prospective client and reading this, use this firm and have no regrets.
They do what they say and say what they do.
Rodney B
It was very, very easy to start the process. Stephanie was very friendly and knowledgeable. When I initially called and bombarded her with questions, she didn't get frustrated and was very polite and able to answer them.
Need this taken care of and off my record. Want my rights to have guns back and be able to start shooting and competing without having to worry about new charge.
Stephanie was very informative.
She patiently listened to my situation and assessed it accordingly.
She gave me the options to pay for the service. She was upfront on the length of time it may take from minimum to maximum to finalize the expungement or sealing whichever is necessary.
When asked how this company compared to others who claim the same outcome, she very confidently explained that they been in business over 17 years with positive results and are very proud. Feel free to research the company online as they appear to be very reputable especially with the BBB.
I chose them to handle my business.
I enlisted their help more than a month ago. I haven't had any contact from them other than from an email that I sent asking to the status of my case because for more than a month, there has been no updates. So far, this is worthless. I'll update this review if it gets any better, but nothing is getting done after over a month.
This is an internet conveyor belt, not like hiring an attorney who wants to speak to you to learn about you in order to speak to your character when the judge asks. As a matter of fact, I was never allowed to speak to the attorney that appeared in court on my behalf and was literally told that if I wanted to know what exactly was said in court, I could request the transcript from the court. Why? Because my attorney and team did not appear. They sub-contracted the actual appearance to another attorney who knew nothing about me and when the judge mentioned some concerns regarding one of the counts, she had no rebuttal as we never spoke.
Hire an attorney who will represent you as an attorney should. This is an important enough task that the extra few dollars are worth it.
Been well over a year. At one point I actually had to find the right court number and name of the person for them to talk to. After they kept telling me they were waiting for a response from the courts several times I called and found out that was not the case. The courts were waiting on them! Supposedly there was a hearing in January and I still can not find out the results. Definitely would not recommend this place!
I was leery of contacting an attorney via the internet for my expungement - so I asked Liz for a number to call back. When I called back - I was able to speak with the same person -Liz- and asked her to email me the info - as I did not want to pay $200 over the phone... Liz was knowledgeable, courteous and conscientious.
Thank you
For the longest I had a misdemeanor and thought there was no way I could fix my record because it was based in California. I applied for the service and followed the process. Once it was complete I was able to get an amazing position that I deserved without hesitation of explaining my record on my application. Thank you for giving me peace again.
You guys are so full of $#*!. You ask what state and what court, state or federal and without knowing what kind of felony someone has you automatically say they are eligible?
Are there really that many idiots out there to believe your BS.?
SMH
Horrible experience here it's all about the money you pay them and they forget about you and then after 3 years they email you saying they need more money when you already paid full balance off what they charge.Total ripoff
Look I know there is a lot of bad reviews out there about these folks. Yes the process took a while but it was worth the wait for the state I got my felony in I had to wait 12 years before I could even expunge my felony then I got ahold of these fine people here to help me out and they did the process took 2 years to finally be finalized but it's worth the wait higbees and there team did great I'm highly appreciative of what they did for me and I don't have the words to thank them enough. I am now free and can be a normal person.
Attempted to use highbee and associates. Called the number. The lady was nice, listened to my issue and was quick to take my deposit. Never heard from them untill I contacted them about getting a refund for services unrenderd. Five days later some lady calls and attempts to act like all is going according to our verbal agreement. Totally not what was agreed. So I had to fire them. Never got a refund. Total ripoff! Spend your money on a attorney you can actually contact and will work with you. Not a company that you can't even talk to for 48 hours if your lucky.
The stars aren't bc of their service bc I do not know. I was curious so I came to look at reviews. I have never seen reviews that didn't have one negative thing to say. Either they are God or a fraud. Hopefully, they are as good as the 500+ reviews I've read. It just seems to good to be true. I want to believe but only one 3star and the rest 5 stars. I don't know but I won't judge until I know for sure.
Working with the attorneys & staff at RecordGone has been a good experience each time I've contacted them. They are informative & get things done.
My team was able to move super fast and when I had questions they rapidly responded and best of all made it super easy for me. Highly recommend
Elizabeth was excellent about explaining everything to me in detail. I give here ten stars, what a professional. You can't go wrong with Record Gone. What a relief!
Our law firm is about people. It is about knowing that there are few things more rewarding than helping people get the most out of their life. The members of this law firm are blessed to be able to make a difference for scores of people each month.
To put our service within the financial reach of the most people possible, we had to do things differently. We started by hiring people who shared our passion for giving people a fresh start. Then we empowered them with the technology, training, and tools necessary to deliver high quality service for unbeatable low prices. Just look at this web site... where else can you chat with a live attorney online for free? Emails and phone calls are returned promptly. That is just the start.
We explain every step of your case and notify you by email each time we take a step. When we complete the research on the case, you will know. When we mail something to the court on your behalf, you will know. You are never left wondering, "what is my attorney doing?"
If you think all of that is unheard of from a law firm, try this... on most cases, we charge you a flat-fee that is guaranteed to be the lowest price available and we offer a money back guarantee.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members