Overview
RecordGone has a rating of 4.3 stars from 258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RecordGone most frequently mention customer service, law firm and star rating. RecordGone ranks 8th among Legal Services sites.
The associate I communicated with was Brittney Winder. She was concise, professional, and courteous. She helped me through me entire process and got me the results I wanted. Thanks
Record Gone/Higabee and Assoc was able to get Missouri to grant me an expungement. It did take 16 months to accomplish due to my attorney sending in weakly worded affidavits making the courts ask for more detail and setting another court date. They also did not tell you at the time that the FBI does not recognize a Missouri expungement due to a court case from Wyoming in the early 2000's. The "final packet" I was sent even says that all collateral damage will be removed. So your expungement does not accomplish anything because your conviction will still show up in background checks because the FBI will not remove it even though the FBI says they follow the wording of the state order. They even got me for the expedited clearing service. I haven't passed a background check yet and it has been 6 months simply because the FBI still shows the record and will never remove it because they do not honor the MO expungement judgement. They honor the conviction judgement but do not see a MO expungement as a real expungement. So yes if your case is from MO it is pointless to pursue an expungement until the FBI changes it's position on Missouri court orders.
My experience so far has been AWESOME. The reason for me saying this is because, Jessica has been extremely kind, informative,patient, and professional.
It was an easy experience so far working with the firm and getting it set up. Going forward I have a sense that things will work out smoothly.
Jose answered all my questions and gave me clarity of the process there was no question he didn't know the answer to.
Jose was very knowledgeable and his confidence made me trust in this law firm, I give Jose a 5 start rating
Jose answered all the questions I had was friendly and clear about the process. His customer services skills are great!
She was great getting me the information I need to know about my background record. Keep up the good work.
All my questions were answered and you helped me be messed confused by taking the time to explain the process.
You are the best ever, you made me feel so conformable and confident ways was great. Once again, thank you for caring. Jim Rizzo Sr *******700
You get an A+ from me, you guys do a great job! The people I speak with are always pleasant and very helpful. Thank you for your services!
The young lady was very helpful and nice she give me a lot of information I was looking for I look forward in working with this company
Everything has been great, very easy to understand, and I really appreciate the average time frames given to me so I can plan all my steps.
It's been really easy to sign up so far. Stephanie was very informative and answered all of my questions. I'm certainly satisfied up to this point.
I simply can't speak highly enough about RecordGone. They did what they advertised and more! Brilliant!
I counted on and paid to clear a 50 yr old record. I'm 70 now and still a convicted felon! I'm getting no help at all! They just took my $!
Jose was very informed and very helpful and non judgmental made me feel that there is hope. I would give him a 11 star rating
Outstanding! On the phone it was much easier than using the chat function to set everything up, but overall I am very happy with everything.
Brittany was very courteous, knowledgeable and pleasant when she outlined for me the details of the service.
Everyone has been very knowledgeable and updated me with information. I didn't know any of this before I called so it was very helpful!
Our law firm is about people. It is about knowing that there are few things more rewarding than helping people get the most out of their life. The members of this law firm are blessed to be able to make a difference for scores of people each month.
To put our service within the financial reach of the most people possible, we had to do things differently. We started by hiring people who shared our passion for giving people a fresh start. Then we empowered them with the technology, training, and tools necessary to deliver high quality service for unbeatable low prices. Just look at this web site... where else can you chat with a live attorney online for free? Emails and phone calls are returned promptly. That is just the start.
We explain every step of your case and notify you by email each time we take a step. When we complete the research on the case, you will know. When we mail something to the court on your behalf, you will know. You are never left wondering, "what is my attorney doing?"
If you think all of that is unheard of from a law firm, try this... on most cases, we charge you a flat-fee that is guaranteed to be the lowest price available and we offer a money back guarantee.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members