Order was processed without any problem, delivery was fast and clothing was of high quality. The shop gave me feeling that they care about every single customer and it is.
A disaster, I bought what appears in the catalog (shoes) and they sent something not even similar, poorly done, and low quality.
I recommend not to buy in this place.
Crap. Total crap. Literally stank up my house with a chemical smell (pants), the button hole was sewed shut. Made of the cheapest, crappiest material event. Shipped from China.
Hi Shannon,
We are sorry to hear that the item you received was of poor quality.
Please email us the order details at support@rebelsmarket.com we will look it up and offer you a resolution.
We apologize for the inconveniences!
Love the stuff they have there, always timely delivery and goods corresponds the pictures.
Steam punk rules - make your life extraordinary and unique. That's what you can get there..
This company has been super helpful with my orders. Considering they have many vendors, it feels like just one store. And the costumer service just shows that.
The item selection is of the hook!
I ordered a dress from Rebels market 04. 04. 18 for my VERY important confirmation a month later, it was almost 100 dollars and I never heard anything after the order was recieved, lol $#*! this $#*!
Josefine,
I am so sorry that you had such trouble with your order, we absolutely want you to be happy with your order. Please reach out to us at support@rebelsmarket.com and we will get you taken care of.
Sincerely,
Belle
Do NOT waste your money at RebelsMarket!
I bought a bunch of clothing from five different vendors within the site, and only one vendor provided me with clothing that matched the item in the picture.
The rest of the clothes I received were garbage.
I paid over $70 for a pair of pants that were children's sized.
Another pair of pants came with charms sewn on - when I took the pants out of the packaging, all the charms fell off because the materials were so cheap.
Another shirt looked like the lace had been hacked off with a box cutter - no hem at all, and I will be shocked if that shirt survives one go through the washer on delicate setting.
Another shirt was supposed to be fine mesh, but instead had a thick, ugly fishnet material that looked like the holes were made with a hole punch. This shirt is so trashy looking, I can't wear it anywhere.
Another hoodie was too small. It was supposed to come with cat ears, but the ears were so tiny they barely looked like goat horns.
If you want NICE gothic clothing, shop at Tripp, Shrine, Killstar, or Dolls Kill. I have corsets from Tripp that have lasted me over ten years.
The quality of clothing at RebelsMarket is disgusting. It most likely won't fit, and if it does fit, there's a good chance it will fall apart when you take it out of the bag.
Never. Again.
Black C,
I am so sorry to hear that you have had a bad experience with your orders from some of the sellers on our website.
Your satisfaction is absolutely important to us, and we would like to get you taken care of.
Please reach out to us at support@rebelsmarket.com and we can work with you on getting this resolved to your satisfaction.
Sincerely,
Belle
I have made several purchase from RebelsMarket. The service prior to and after the sale has been "outstanding"!
VERY PLEASED with my purchases, and so happy to have found this GREAT site to shop!
You have found a LOYAL customer!
Such great variety to choose from. Really cool stuff all in one place. Vendors very responsive to requests. Rebeslmarket customer service is great too!
I've been needing new clothes for a WHILE now, but sites like Hot Topic and Spencers just didn't have the sort of punky "eff off" feel that I wanted. But with a couple weeks of Googling, I found Rebelsmarket!
I am COMPLETELY satisfied with all the options, brands, and alternative-styled clothes on this site. It's unlike no other, and it's not that expensive--SUPER affordable!
Already have recommended to multiple friends!
I love my new sunglasses! Every time I wear them I get compliments. I'm also secretly tickled that my one of a kind" sunglasses aren't going to be seen on someone else! Lol
I really love the idea of this store since I discovered it 10 years ago. I recommend it to everyone who loves the unusual styles and outfits available everywhere around the net.
Awesome shopping site! I love anything with skulls on it. And they definitely have a variety! Will definitely be shopping this site a lot! Easy checkout, great delivery and fantastic service!
My first purchase was not everything that I expected. Took a long time to get my order and then the graphic I was looking for was a lot smaller so the visual effects are not great...
I just bought the tank with the blue skulls on the back... SO AWESOME! I got so many compliments on it and it fits really well. Definitely going to buy more.
I found a few items I was seeking and a bunch more that I never expected. This site is a refreshing alternative to mainstream stores. Delivery was quick and the quality is high.
I placed an order on June 4th, 2020. It is now July 14th, 2020. Still have not received my order! I have sent multiple emails out and have yet to hear anything. So frustrating.
Jazmyn,
Please contact us at support@rebelsmarket.com with your order number so we can get to the bottom of this for you, we want to make sure you receive your order.
Sincerely,
Belle
RebelsMarket has a wide range of men's clothing I truly appreciate. All the items I have purchased have fit me well, and they were as colorful and comfortable as I expected.
I had great experience with Pandora Closet on RebelsMarket. Good pricing, the seller shipped the items on time. I will consider doing business with RebelMarket in future.
My purchase actually came earlier than the estimated arrival date, the packaging was excellent, I will definitely purchase more items from Rebels Market in the future.
Overview
The company has garnered a mixed reputation, with customers praising its unique product offerings and high-quality items that often exceed expectations. Many appreciate the wide selection and the appeal of handmade goods, which have garnered positive feedback for their design and comfort. However, significant concerns arise regarding customer service, particularly related to shipping delays, complicated return processes, and high costs associated with returns. Some customers express frustration over misleading information about product origins and poor communication, leading to a sense of distrust. Overall, while there are satisfied customers, issues with reliability and support pose challenges to the company's reputation.
This summary is generated by AI, based on text from customer reviews
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- Woodside, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Enrique,
I would like to take the time to explain RebelsMarket a little bit.
RebelsMarket is an online marketplace where hundreds of different sellers from all over the world sell, ship, and maintain their own products.
Each of these sellers will have their own shipping policies and return policies (which can be found on the product page in the product details).
First, I am so sorry that these shoes don't appear as listed on the product page posted by the seller. Please know that we will always hold our sellers accountable in shipping items that are as listed on the product page.
We may sometimes need to ask for some additional information while handling these situations to ensure that they are handled appropriately and so that we can ensure that this never happens again. I promise, we will make this right and have already addressed this with the seller to ensure that it won't happen in the future.
Sincerely,
Belle