Rebel Circus

Returned four items, within their 48 hours limit for returns. One item was stained by their packaging. Was told they "never sell merchandise in that condition" while counterdicting themselves one sentence later saying that when they send damaged items "they exchange the item immediately."

They said they would refund me for my three other items, after more than a month after I returned the items. They refund me for one of three items and when I point that out they acknowledge the mistake. Had to file with the BBB in which they stated they gave me my refund and it wasnt until the BBB process was completed that I finally got my refund for the two items.

Not only do they ignore emails for more than a week at a time and you have to be persistent over and over. Even after they say they will refund the wait weeks to get you your money. Clearly they are sloppy if they cannot even refund me the correct amount they said they would.

I ordered something on 4/5 and apparently they claim it came from LA to Pennsylvania and back by the 11th bc I never retrieved it from the post office... I talked to the post master and she said they let things sit for THIRTY DAYS before returning and since she knows me, knew no such article was ever sent to me. They refunded the amount of the bag but not the shipping. The bag literally never left California as I have verified. PayPal had to refund me the rest bc this company doesn't answer their phone, has a full voice mail, and are argumentive in email. I will NEVER do business there again. I wish I would have found this site beforehand.

I placed an order back in March 2019. I have not received my t shirt and its now June. This company does not return emails and there voicemail is always full. I have never received my merchandise but Rebel Circus gladly took my money. I contacted PayPal they couldn't help me and my bank for my money back and neither could not help me. I contacted the BBB in NY and they couldn't even reach anyone at Rebel Circus. So now the BBB in NY has listed this company as being one not to do business with. Buyer beware. Whoever owns this company. Karma will prevail.

Ordered close to $300 in clothing for Christmas gifts from them. All but one we were satisfied with, one dress did not fit. Tried to return it and they refused because its outside the 7 day refund period. Obviously they dont realize gift exchanges dont take place immediately. You would think they would have exceptions for Holiday purchases or at least be willing to work with a customer who spent a good chunk of change on their stuff... will NEVER order from them again.

It all looked so perfect... awesome clothes, ok prices but being from the UK, the shipping was expensive and it got worse. Out of 6 items ordered, i then had to pay 4 customs fees because all packages came separately! So an extra £48 for delivery as well as the £15 charged by them. Go direct to the people who make the clothes, do not go through RC

I ordered 4 various shirts from Rebel Circus and read all the size guides since sizes are different everywhere. One of the T-shirts I ordered was $37. The shipping for 4 small shirts and a swimsuit was $28, which is ridiculous as is. I have so far received the 4 shirts in 4 different packages from 4 different places. They are all way too small... I ordered a large tank top that looked like it may fit a 6th grader. The quality of the shirts is very poor... very thin, flimsy material... especially for a $40 shirt! I could have a better quality shirt custom made for less than that. I am shipping my returns back today so hopefully they will refund me for all of them... although I'm going to be stuck with the swimsuit whenever it comes because they won't do returns on swimwear---and of course I'm out $28 for the original shipping cost. Would never order from here again

These thieves do not even merit a 1/2 star rating. I ordered 1 dress, they charged my card then emailed me saying they were out of stock on this item. I asked a few questions about when it would be back in stock and they were very quick on their replies and sent me a link to some similar products.

They were not what I was looking for however so I asked for a refund. I have now sent them about 10 emails, gone on the site and in the messenger thing they used to contact me sent 4 messages through it, and have been ignored. I then went on their facebook page and messaged through their sending them screen shots of the emails and telling about the situation and that all I want is my money back. They told me they would forward it to customer service. I have still heard nothing and they are now ignoring me on their facebook page as well... Still out $135.64 for 1 dress that I won't even be receiving.!

I have purchased many things from rebel circus. They sent my $188.00 worth of goods to Algeria instead on Australia. It has been 13 weeks... they still have not returned my MONEY nor acknowledged any wrong doing. They continue to tell me they havent heard back from postal services regarding item at dispatch. ITS BEEN OVER 3 MONTHS NOW THEY IGNORE MY EMAILS.
THIS IS THEFT.
3 MONTHS IS MORE THAN LONG ENOUGH FOR POSTAGE TO THE NORTH POLE LET ALONE ANYWERE ELSE. UNTIL IM REFUNDED I WILL NOT GO AWAY.
IF THIS IS HOW YOU TREAT REPEAT CUSTOMERS THEN IT SHOWS YOUR BUSINESS ETHIC!