I ordered something on 4/5 and apparently they claim it came from LA to Pennsylvania and back by the 11th bc I never retrieved it from the post office... I talked to the post master and she said they let things sit for THIRTY DAYS before returning and since she knows me, knew no such article was ever sent to me. They refunded the amount of the bag but not the shipping. The bag literally never left California as I have verified. PayPal had to refund me the rest bc this company doesn't answer their phone, has a full voice mail, and are argumentive in email. I will NEVER do business there again. I wish I would have found this site beforehand.