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RealTruckReviews 8,438

4.5

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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.


realtruck.com
Founded in 1998
Ocala, FL, United States
+190
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RealTruck Reviews Summary

The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Very good, but haven't received my product yet so until?

Date of experience: June 16, 2021
Ohio
1 review
0 helpful votes
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20x12 Vision Whees
June 16, 2021

Great and fast shipping! Will be buying from this company again for sure.

Date of experience: June 16, 2021
California
1 review
0 helpful votes
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Great Phone Experience
June 16, 2021

Had to call to make sure I was purchasing the right product. Had a great experience with the service professional. He was knowledgeable and helpful. I felt good about my purchase leaving the call.

Date of experience: June 16, 2021
Wisconsin
1 review
0 helpful votes
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Tonneau cover
June 16, 2021

Mr. Rokesh was very astute with the product information. The communication skills and literacy too was beyond most sales reps. I've every talked with... A plus rating for him

Date of experience: June 16, 2021
Washington
1 review
0 helpful votes
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Efficient
June 16, 2021

Super easy and the communication is superb. Always update me via email the order status. Great shopping experience and fast shipping.

Date of experience: June 16, 2021
Colorado
1 review
0 helpful votes
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Easy to work with
June 16, 2021

Great shopping experience. Order was shipped quickly

Date of experience: June 16, 2021
Maine
1 review
0 helpful votes
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Stainless steel running boards
June 16, 2021

Bought a brand new truck Dodge Ram 1500, dealer put on from yipes stripes Westin pro traxx after a year they are rusting on top very poor product! Hoping these running boards last a bit longer!

Date of experience: June 16, 2021
Arizona
1 review
0 helpful votes
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Seat covers for tacoma
June 15, 2021

Knowledgeable person for ordering. Willing to search for the right product.

Date of experience: June 15, 2021
New York
1 review
0 helpful votes
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Phone order
June 15, 2021

The rep introduced himself and was very helpful with the whole ordering process.

Date of experience: June 15, 2021
North Carolina
1 review
0 helpful votes
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Could not deliver what they said.
July 14, 2021

The weather tech floor mats are cheap. The rear does not fit my truck I will return it. The bed cover was never delivered paid a $130 to have it overnighted. Real truck sales associate assured me I would have it the next day between 8am& 10:30 am. Two days later I still hadn't received it. I cancalled that order waiting on my refund.

Date of experience: June 14, 2021
Louisiana
1 review
0 helpful votes
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Gator bed cover
June 14, 2021

Excellent came in and in 4 days fit perfect with no issues

Date of experience: June 14, 2021
California
1 review
0 helpful votes
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MX4
June 14, 2021

Great customer service, very helpful and professional! Thanks Michael Raimonda for helping me to chose the best one for my truck.

Date of experience: June 14, 2021
California
1 review
0 helpful votes
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First time buyer of rims
June 14, 2021

Sale Rep was very helpful with my buying experience thank you so much for your smooth transaction

Date of experience: June 14, 2021
Melissa H. — RealTruck Rep
over a year old

Hi Neang, thank you for sharing your experience with us.

Florida
1 review
0 helpful votes
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Titan cover
June 14, 2021

The best team And most knowledgeable in the business

Date of experience: June 14, 2021
Melissa H. — RealTruck Rep
over a year old

Hello Peter, thank you for sharing your experience!

Texas
1 review
0 helpful votes
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Pleasant experience,
June 13, 2021

I called the 800 number to check if my order was correct and in stock. I was very quickly asked some basic information, e-mailed an invoice and shipping information. Three days later my order arrived from upper Indiana and I live in central East Texas. Great work! I will purchase from them again.
Tom Walters

Date of experience: June 13, 2021
Melissa H. — RealTruck Rep
over a year old

Hello Tomas, thank you for sharing your experience!

Colorado
1 review
0 helpful votes
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Better than amazon!
June 13, 2021

I am moving away from amazon and you made it very easy! Thanks for your easy to maneuver website and easy, safe way to pay!

Date of experience: June 13, 2021
Melissa H. — RealTruck Rep
over a year old

Hello James, thank you for sharing your experience!

California
1 review
0 helpful votes
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Puechase cancelation
July 13, 2021

They are not very clear about cancelations and too many people get involved plus they don't offer a price match plus the price for the merchandise was almost doubled compared to other competitors. My purchase was canceled because the price was too high.

Date of experience: June 13, 2021
Melissa H. — RealTruck Rep
over a year old

Hi Gabriel, thank you for your feedback! We apologize if the cancellation process is confusing. Your feedback can help us make improvements to your business process.

South Carolina
1 review
0 helpful votes
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Good Experience
June 12, 2021

RealTruck shipped quickly and delivered the right product.

Date of experience: June 12, 2021
Melissa H. — RealTruck Rep
over a year old

Hello James, thank you for sharing your experience.

Alabama
1 review
0 helpful votes
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Truck parts
June 12, 2021

People that helped me
Very nice
With the extra mile.

Date of experience: June 12, 2021
Melissa H. — RealTruck Rep
over a year old

Hi Tom, thank you for your feedback!

New Mexico
1 review
0 helpful votes
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Happy
June 12, 2021

I am very happy with the product and the representative was very knowledgeable and understanding of my needs. Under promised and over preformed.

Date of experience: June 12, 2021
Melissa H. — RealTruck Rep
over a year old

Hi Danny, thank you for your feedback!