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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Arrived on time I installed by myself in about a hour fits good. The directions could have been a little better. Very happy with the product only issue was the directions.
Prompt knowledgeable and friendly service!
Wait time very short received product in a timely manner and was will pleased with product
We had a great experience. Wayne Medina was the best! Very happy with the whole process. Thanks Wayne!
Spoke with Nick on an online chat managed to give me discount and fast shipping will definitely purchase from this company again Thank you
Wayne was very helpful and kind. He knew what I was looking for in a rim and tire package for my 2021Ram Rebel.
I was able to find quickly the truck cover I was looking for and the information given was helpful and correct. I was able to find the phone number easily and talked with a sales person and get the cover ordered. He said it would be shipped next day and I received an email the following morning confirming the shipment.
The person I talked to was very helpful and easy going. I just ordered a set of ramps that I could not find in town. I can not rate the product itself but I hope it works the way it is intended. Thank you, very much.
I've been searching for a Tonneau cover online and at my local truck shops. But I was finding that the cover I liked was not in stock.
During my search on-line I came across RealTruck.com. I can honestly say that I was not familiar Realtruck web site. But it looked like they had a large Selection of Tonneau covers. I decided to give them a call, first off I was very impressed with the knowledge the sales rep offered.
He asked a few questions I told him what I was looking for and what I was trying to achieve and he was able to help me figure out the right cover for my truck at this time. The whole ordering process was easy.
Thank you Alex for your experience and time.
RealTruck.com well added to my list of stores when I'm looking for stuff for my truck moving forward.
Jose was very helpful after my internet would not proceed to checkout. Jose also asked if there was anything else I needed, he then led me to the Kayak holders to mount on the racks
Sales representative was very friendly and helpful with all my needs.
Never got a receipt. Called and the person who took the order put down wrong email address.
I even spelled it out for him.
Hello Dale, we are terribly sorry for the mishap. It seems we have gotten this resolved for you and your order confirmation was provided
The online agent, Nemesis, was very helpful in making sure the items I wanted would fit my vehicle.
I ordered the wrong part for my truck. I called and they were very helpful. They said they would return the wrong part and send me the right one. Unfortunately they didn't carry the part to fit my truck. They issued me a credit in a very timely manner.
Phone representative was very pleasant to talk to. Shipping was faster than initially expected.
Very positive experience ordering for the
First time! Well done!
Rosie helped me figure out a rack set up for my truck.
Victor was amazing and willing to try and do whatever it took to help me out.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Gary, based on tracking information your order is estimated to arrive today, 08/13/21.