RaveReady has a rating of 2.7 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RaveReady most frequently mention customer service, tracking number, and credit card problems. RaveReady ranks 4th among Clubwear sites.
Thanks for fast shipping of glasses for my son, wanted to say that they are not original but I am ok with the price and quality.
I ordered three items that stated they were shipped first class/priority mail 1/8/22. I received two items three weeks later. One item was the wrong size, and the missing item has never been received since. The item was out of stock shortly after and has now been removed from their website. Customer service will not respond over the course of 8 months since this incident. & my bank won't allow the dispute so I guess take your risk!
I ordered three items that stated they were shipped first class/priority mail 1/8/22. I received two items three weeks later. One item was the wrong size, and the missing item has never been received since. The item was out of stock shortly after and has now been removed from their website. Customer service will not respond over the course of 8 months since this incident. & my bank won't allow the dispute so I guess take your risk!
Placed an order, no communication for over a month. This is obviously a fraudulent site. I've had to dispute the charge and reporting them
First of all, their customer service basically doesn't exist. I emailed 4 times saying I needed my order shipped out by next week or I need to cancel my order if that isn't possible. I never received an email back, but 2 weeks later I received kind of a rude "k whatever here's your tracking number." type message and the tracking number didn't work. I actually did receive my item like 5 days after this, but the bag it was in was ripped in a few different parts and the item was wrinkled. You're way better off ordering from a company that gives half a $#*!.
I ordered something and asked for a tracking number about two times now and I need to know where it is because I have it delivered to my work. They emailed me back the first time, the second time they did not respond. You should have tracking numbers attached to the packages sent out.
Ordered on 12/12 as a Christmas gift. The item has been in "10 Day Crafting Period" since 12/27. I have attempted to contact them multiple times, they have yet to respond. No phone number no actual email address, really not much information at all.
Tip for consumers:
Do not order, it's a scam!
Products used:
Did not receive the swim trunks I ordered and can't get a refund
I emailed them a couple days ago about 3 items i would like to return because 1. None of them looked like the pictures 2. There was a huge brown stain right on the butt of my rave shorts 3. And just overall nothing was cute like in the pictures. I am very disappointed because the stuff i got was not that cheap.
The shopping on line was a breeze and information on the purchase, shipping and tracking was very simple.
Save your money, don't shop here.
Ordered a product back in August '22, it is now soon to be January '23, no response from customer service. Also paid for first class delivery.
Tip for consumers:
Don’t use this site
Products used:
None arrived
I placed an order and never received it, contacted customer service 10+ times with no response. There is no phone number listed. This site is a scam.
Tip for consumers:
Don't shop here
I've tried contacting this business multiple times over email and social media and I've had absolutely zero reply.
I've spent over $100 AUD and in 6 months I've had zero response.
Do not order from this site you won't get a refund or your goods.
You should be ashamed!
Tip for consumers:
Don’t use this site!!!
Products used:
2x pants
Thanks for fast shipping of glasses for my son, wanted to say that they are not original but I am ok with the price and quality.
Do not order from this site! Emailed multiple times about my order, never once got a responce. They say they send out orders in 4 business days, well they don't! It took them 18 business days to send mine, and never sent me a tracking number, even after asking multiple times for it. Spend your money elsewhere, they suck!
Products used:
Rave outfit.
I like buying fluffies from RaveReady and have 3 pairs from them. The fur is nice. The only problem is the spandex they use for the bands. One of my pairs the bands are really small and I had a problem wearing them. Another pair had two different sizes bands and one was very tight while the other was perfect. On my third pair they were too big. I am more likely to buy from Etsy sellers for fluffies in the future because some sellers ask for your calf measurement while on RaveReady there is no option for that. The prices are fair for fluffies as well. I also bought some bottoms from them I and won't do that again. The crotch portion barely covered my bikini area and I was a bit worried about... uh... falling out of one side or the other. They fit fine in the hips but the crotch was pretty skinny. Processing and shipping takes a little longer than I like, but I am sure they have a ton of orders to process daily.
Tried contacting costumer service to get a tracking number and have yet to receive that... and days later only part of my order shipped. Where is the other half of my order? And when will I get a response back about my order?
Hey Patty! Your order was placed on the night of the 15th at 8pm, it was sent to processing at 1030pm. The warehouse began processing your order the next morning and your order was shipped in two packages 9400111298370802718829 and 9400111699000707766940. A message was sent to you on the 17th letting you know to expect two packages, I am very sorry if it was lost in a spam filter somewhere but rest assured you order was processed and shipped out and will be with you soon!
So far I am NOT satisfied with this website. I ordered many pieces in which I've already been charged for and it's been way longer than a month. I tried to reach out in multiple avenues, and you are told on the website to not do this as it will delay your order. I don't know about you but I don't know ANY company that puts its customers last. I will be calling fraud out on the website if I do not receive response soon. You will never get anyone on the customer service line either.
10/12/15 I have ordered a few more times from this site, and they have fulfilled orders. Luckily there have been no more slip ups. So I will up this from 1 star to 3 for now.
Paid for a product and still nothing received three months later. No reply to emails. A complete con.
Tip for consumers:
Don't use it.
Products used:
LED Light Up Geometric Skeleton Mask
I agree with Brad A and Oliver W - this place steals from people! I ordered three masks - two rainbow cloth tie on and one butterfly light up mask. I received an email saying that my order was being shipped in two packages. That was over two months ago! They have no phone number listed to contact them, only email. I have sent six and have had no response! I can't even get a refund! Bummer that they make a living out of stealing from Ravers!
It is affordable compared to other sites. But you have to contact them through the chat online. The phone is never available for help =[ A lot of the items are back ordered, so i recommend chatting with them to make sure your item is in stock.
Well you've come to the right place! Their customer service is absolute GARBAGE and they don't refund returns despite their policy saying they do. They don't respond to emails, or any outreach on social media. I've filed a complaint with the better business bureau and my bank to hopefully get my money back from these thieves. Don't waste your time and SPEND YOUR MONEY ELSEWHERE!
I ordered a pair of Demonia boots last November (2020) for my daughter for Christmas. I was informed there would be a wait due to Covid restrictions, blah blah, we were okay with waiting. Well in June we decided we'd waited long enough and reached out for a refund. No answer. I've never got an answer to this day nor a refund for boots that never came. I reached out to them via their website repeatedly. They did finally cancel my order but still no response from anyone nor refund. I'm disputing with my bank. I submitted a complaint with BBB and the case was closed cause they wouldn't respond! Proceed with caution!
Fist their customer is NON-EXISTENT you never get a response. Second, their stuff is made for tiny twink girls and doesn't fit actual women's bodies--I am normally a size 8--average woman's body and their XL doesn't even fit me. DON'T buy from them.
Tip for consumers:
they suck, just honestly their shipping time is horrendous, their customer service is completely absent--i never got a response and their product is crap
Products used:
gold hot pants
They will steal your money & never send you your item. Their customer service never responds back either. If you complain on their IG they will just delete the comment. Don't use!
Tip for consumers:
DO NOT USE, ITS A SCAM!
Products used:
I bought bottoms & they never sent them. I had to go to my bank to get the purchase removed.
This company steals from people. I purchased an item close to 3 months ago. After 1 month of waiting, I sent a message which said message was received with no reply. After another couple weeks I requested a refund with no refund and no reply. I have tried reaching out 2 more times since then, which all say they were delivered, and have never received a reply. This place is either a scam or extremely poorly managed. From what I have read, it has happened to hundreds of people. As far as I'm concerned, they are thief's.
Rave clothing for kandi kids and festival fashionistas around the world! With a huge selection you'll find your complete rave outfit with all the LED gloves, hydration bags, pasties, booty shorts and accessories that you need to rage and recover.
Hey Emily!
First, I am very sorry your didn't like the color layout of the tie-dye shorts. Everyone else loves these brands but I am sorry they weren't to your liking :( You are of course welcome to return them, instructions are found in the returns section of the website that can be found in the footer. There is no need to email support about the process <3 <3