This company steals from people. I purchased an item close to 3 months ago. After 1 month of waiting, I sent a message which said message was received with no reply. After another couple weeks I requested a refund with no refund and no reply. I have tried reaching out 2 more times since then, which all say they were delivered, and have never received a reply. This place is either a scam or extremely poorly managed. From what I have read, it has happened to hundreds of people. As far as I'm concerned, they are thief's.