On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I purchase the item for my dad has a father's day gift he is always looking on Raney's website.
Thanks he loves it.
We love Raneys
Fast and excellent shipping and great quality products..
Web site ok but parts puller on a different planet
Very easy site to navigate always a pleasure shopping raney's
Always timely
Easy and fast service
Great
I was very disappointed definitely will never order from u guys again thank u have a good day
I'm making knives from scratch and have used multiple products. These 3 have given me exactly what I need to turn out the best product.
Order shipped and received in a timely manner
I'm a man that is building a business and I'm always on the go. This is by far the most convenient way for me to shop
To slow
Overrall wasn't bad but the delivery seemed to take a little longer than expected
A+
Awesome!
It was easy and informative
Found what I was looking.
Good
Site is very easy to navigate and searches bring up accurate results.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!