The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
Great,top notch service,Thanks
Good
Good
Casey Doyle was very helpful and quick. Thank you Casey for your customer service!
1st experience not the last
I had an excellent shopping experience. When I needed customer service they responded promptly. I plan on doing business with them again.
Like that can use paypall
Good service very happy
The products are A+ we searched high and low to find the final cut stainless steel/diamond plate buffer wheels as a all Volunteer Fire Department we take great pride in our apparatus not only for making a statement around town and to maintain our equipment but during parade season as well which is now in full swing we will absolutely be ordering more products if you have any input as to better products for the job please feel free to send it our way thank you very much! Lt. McCarthy PVFD
Good helpful people that know their products
I'll definitely be back
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!