The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
I got what i wanted when other people said i have never heard of that
Great experience
So far so good
Awesome
EASY WEB PAGES
Should of sent my order all together in one box and saved me shipping cost
You had a lot to choose from and nice looking productsyes
I called to ask about lug nut covers and the guy didn't sound like he knew or really wanted to help me figure out what i needed. I think the shipping cost were high
Order took a long time to be filled and shipped
Web page did not work properly.
Easy navigating! Thanks for having PayPal as an option!
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!