The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
Great thanks i will be back..
Ups charged me $100 just for custom. Will not buy anything again. Bad experience.
The web site made it quick and easy to find what i was looking for.
5 STAR RATING...As a Owner/Operator ordering parts several times a month, I was impressed with the ease of moving through your website to get to what I needed and placing my order within minutes. I did have to contact customer service about my delivery date and again I was impressed, customer service rep was professional, efficient and courteous. I will definitely be a returning customer.
Great product shipping a little slower than expected
It's a nice site wish I had more money to spend!
Fast and ease
Great no problems
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!