The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
Easy site to navigate
My biggest complaint is that there are very few products specific to IH ProStars.
Always pleased and shipping fast.
Great phone help! Thanks Norm!
Great
I seen it and thought about it and then bought it
Turned out great looking
Great store
It was good. Found what I was looking for really quick.
Only place to find what I need in a timely manner
Good enuf
Previous customer good selection
Terrible delay
It was great although there was stuff I still couldn't find.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!