The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
It was okay shipping is expensive though
Good to go
Delivery time wads good, just sent wrong product
Quick and easy. My dash kit side A for the kenworth only came with one chrome ring that goes around the parking and trailer brake valves.
Web site very well designed, easy to shop and find what I was looking for. Shipping time was very impressive and the product I purchased was top quality. Thanks guys!
Easy to navigate & find what was needed, excellent product received at very reasonable price
Some of the blank boxes needed to complete the order are hard to find in order to fill them out. Out of that everything is OK.
Great website, very easy to navigate. UPS were not able to tell me brokerage fees right away, no big deal overall very satisfied.
So far i like it lets see how long this order will take for deliver
Very easy good products
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!