The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
2 out of 4 parts don't fit my truck
Not real happy
Hope we can get this straightened out
Fast easy to find
Very easy
Easily found what I was looking for
My shopping experience was great. Easy and fast.
Pleasant and quick
Good
Great Products
Its easy
My husband loved the floor mats for his peterbuilt, they fit perfect, great service! They were delivered a few days after we put the order in, will definitly order from you again!
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!