The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
It took 3 weeks to get my order
Great pricing and easy website
Great
It was good wish u can use more then one coupon
Everything I ordered was what I got. Will order again from you guys.
Fair. The product received did not fit the truck I ordered it for, as was listed in the catalogue. Fortunately, the manufacturer who drop shipped the product was able to send me the correct part.
Good
Grate
Quick shipping,great customer service attention.
Prompt
Very pleased with web site easy to navigate
Was easy
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!