The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
Excellent
Awesome.
This site is great they have what i need for my 99 freightliner when i need it there great
Only had 2 faced tape on one of the 2 pieces.
Easy to find what i was looking for
Easy shopping and ordering.
The website was easy to use. I don't like the high cost of shipping. I would rather see the product priced higher and an accurate shipping rate rather than an initially low product price and then very high shipping. It makes me feel ripped off.
Gotta. But online said order hadn't shipped yet after more than a week so called to cancel. Customer service told me they had shipped several days ago and would be arriving the next day. Which happened. Update online shopping info would be nice.
Just really like your advertisement
The rubber grommet's for the lights don't fit I had to purchase more elsewhere.
Have all the products I want at this time.
Great very professional
It was good easy to find everything
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!