The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
Software a bit awkward but it finally allowed me to place order
Website very easy to navigate
Great experience. Like the way browsing is set up by truck. Could be easier to shop universal truck products but overall very helpful.
Veryy good.I have gotton all my products in great condition and a timely maner.
I have purchesed more products.I expect the same service...The promo's could be a little better..
Great
Ordering was easy and fast. So was delivery
I did not buy an expensive item and the coupon code should not be advertised if it is not eligible for most products on the home page in my opinion
First time ordering. So far experience has been good.
Very positive.
Lots of choices & easy checkout!
They looked after me good comunication
DIDN'T GET MY 5% DISCOUNT AS PROMISED
Checking out required more than one attempt...
Delivery delayed by manufacturer, but was kept aware of progress and shipment arrived as advised.
EASY AND FAST WEB SITE
Very fast and easy.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!