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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Outstanding service
No definate pictures to see if item is correct for my particular truck. Very cheaply made. Surrounding border of bugscreen wasn't evenly cut and sewed together.
I found what I need and it was easy.
It's good so far I've found what I need.
I'm a return customer
Nice nd smooth like my Pete!
I like your products and parts for my truck.
Nice looking products
Na
Thought this site was one of those usual careless give me your money pages. Learned from commenting on the Facebook page that I can get quick help to finding what I need. Definitely appreciate it and from it you have gained a loyal customer. Thank you
Item did not match the picture posted online. Totally different style.
I purchase the same vents often, however you guys dont stock them, so I have to wait until United Pacific sends them. I would like it more if I can just order from them.
One of the items we ordered came with a dent in it but we called and a new one is on it's way. Problem was handled very well.
Able to find what I needed.the wrong product was sent but able to use it on another trk
Nice site -- always good pricing -- still struggle with which lug nuts I need on my Freightliner. That part could be made easier. Trying to order but cannot cipher what I need
Great, great parts, great service
I like the selection of items I can't seem to find in other places. However, I do feel your prices are a bit steep.
Size was close but a little smaller than the factory. Thank you for your service.
Good products at reasonable prices. Great service and fast delivery
Perfect!
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!