On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered from Randy's before. Great experience.
We love the store
Good so far
Quick, easy, love the loan option.
Great quality product
I had a good experience and would buy from them again.
Good experience.
Kept your promise on date we should get product and we did thank you.
Great... No probs
I like it
Ordering was easy, I got what I ordered. All is right with the world
Great support, products and most of all pricing
Nice thanks
Have bought many things from Raney's and always a positive experience
Good, the deluxe map is for myself. To help watch bad weather.
Thanks,
Janet
Great prices! Great selection!
It was good I only wish that all the parts would have came at the same time
The experience was good. Some items need more description though.
Good search capabilities. Fast check-out. Good prices.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!