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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Pleased with service
Very easy and fast delivery.
Great purchase!
Happy with my purchase
Satisfied customer
Always a pleasure shopping at ur store
So far so good!i got the wrong mats shipped first but problem was rectified and had correct one shipped shortly
Easy to locate what I needed. What a great place to work with. They are the best.
A lot more things about all truck staff
I'll be shopping there again
Good, I liked I was able to hear a sample on the horns.
Very fast service and was packaged great
A bit expensive, but lots of choice.
It's been great so far.
I found exactly what I wanted
Great experience. Had a great talk with the guys at MATS 2017
The shipping time need to be improved. Almost two weeks for $50+ from Florida to New Jersey?
Was well satisfied
Great
Took almost 2 weeks to receive items. They came In a box 3 times too big so there was alot of shaking around because of minimal packing material. Price was only worth it if I could had received times in a reasonable time. After 9 days of no contact about my order being shipped I call and the next morning I got an email that my order had been shipped. If I had not called would my order have even been shipped.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!