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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Fast n friendly
Wrong address on shipping label
Had to pick up at ups office
Everything was great. I was going to buy a set of headlights also, but you didn't offer free shipping. $80 for shipping is not acceptable.
Shopping experience was fast and easy. Shipping should have more choices.
Always great prices even better than Amazon.
Customer service, technical support lacking. Measured correctly and ordered as directed by the instructions provided by Raney's. Lug covers would not fit. Called customer service and could not rectify the fitment issue. I will be returning these.
Wish i could get my product faster.nop
Overall it was good
The product did not fit so I returned them I was told I could not get a prepaid shipping label I had to pay $47 for shipping on top of the $150 I spent for the seat covers that didn't fit, I am not impressed with the product
return service
Pleasure to deal with!
Ordered from raneys before was very satisfied. However this time ordered 6 items received them in 5 different shipments. Took over three weeks to deliver. Will think twice before i order again.
Easy to order and it is delivered in short time...thanks
Easy to use website. Fast Checkout
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Found the product i was looking for that lasts and as always recieved the product with no damage and what i had ordered
Package arrived on time so it was a good experience
Right part... excellent
Needed dynaflex exhaust clamp that mounts to Kenworth w900l truck. Product was good quality but brackets are too long.
Cheapest ive found so far!
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!