On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy online ordering. Sales staff very helpful and nice.
1st time purchase. Was ok
Mismatched parts, I did not notice when ordering.
Good quality, upon inspection!
It was ok
Raney's. Duh. Nuff said. Y'all top shelf
Easy process. Delivered on time and was easy to track. Was it not damaged and everything was intact upon delivery.
I can find more parts for my truck here.
Good service... so far. I just paid for it
First time was easy to find things and check out
Very easy and great pricing
Will be doing all our shopping at Raneys...easy to order and fast delivery time
Quick and easy. Fit just like you said it would
It was a great deal. Delivery was a little slow but a great deal
Easy
I like how you can shop by model
Raneys has everything I could possibly need for my truck. Delivery was prompt. My other order was delayed due to UPS not having my complete address. My address was complete when I placed the order. Shipping department forgot to put my apt number down. Only delayed it one day. Overall, I am very satisfied with Raneys. I will be ordering from there again. Thank you.
Easy checkout, easy to use website
A better way to track orders, or reminders.
I have 50+ trucks I shop for, if I didn't have to know that part number I would order from Raney's a lot more (price is good).
Thanks for the fast shipping will recommend to others and shop here more often.
Very nice they went out of there way to help me finally get the right steering hub for my 1998 Volvo
Easy doing had no problems shopping on line
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!