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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Vey good source of truck parts.
Know
Good website for truckers
Ok
Great prices!
Would prefer different shipping.
Lot of thing, nice to but here
Easy to order, I got a hold of the via email they sent me a coupon. Quick to receive email updates, shipped out and received at reasonable time. What i would like to see in the future is free shipping when spend over certain amount.
Super
Great product quick shipping.
Great Place to shop and get exactly what you need
Just what I needed.
So far I'm pleased with the customer service. Keep up the good work.
Fast response, always get what I ordered. Plenty of options!
The shipment of the parts could have been faster (not transit time but how long between the order being placed and delivery to the shipping company)
Shipping is too slow. I can't have my truck broke down for this amount of time. I ordered a coolant tank, took a week to get it, found out it was broken, still waiting for my replacement.
Good overall experience
Poor quality product
Nice store to buy online i like it
It was easy and Ido appreciate the good service that you all showed me. Thanks...
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!