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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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The small gauge covers I ordered fit perfectly. The large ones for the tac and speedo were to small. I am wondering if I would be able to exchange them for a larger size
It was on back-order and no one told me. After waiting a week, I called and actually spoke with Alex whom handled the situation professional and concerned. I had the mirror the next week. Great product...just what I ordered.
Great place to shop for anything truck related. I will be buying more from Raneys.
To easy
Good price and quality product, thanks Rayne's
Good quality lights. Late delivery
Great source of truck parts
Good website layout
Just what I expected. Everything great.
Great
Great service! Raney's always have delivered on time. Products are as shown in their website. Very satisfied.
Big inventory, good price and fast shipping. *****
Great quality great price thanks!
3 days before it shipped despite it supposedly being in stock. For almost 30 dollar shipping costs that was very disappointing.
Worked great looks great
Very easy to shop on your website
Very pleased
(.)Y(.)
Prices are fair and delivery was very fast.
It was very convenient and on time, I'm satisfied and very thankful, also in need for more parts and looking to place more orders, I wish I had a shop, once again thanks
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!