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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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So far the shopping experience has been good.
Site is good on android
First time buying or even hearing about Rainey's and I will be buying again and again! Thank you!
Fine.
Price was good. Selection is excellent. Could have shipped sooner but was okay time. Will purchase from you again.
Very easy to find what im looking for. I will recommend you to my friends and family.
Does the job
I'm a first time customer and I have to say I'm very impressed with the company. You guys have been so adamant about making sure I'm 100% satisfied with my experience and you put your customers first. Will be doing more business in the future.
The experience was great! Was able to find everything I was looking for! Booked marked the website for future purchases!
The only thing is i couldnt track my order at all
Great place to shop for truck accessories. Lots to choose from.
Great was very please with the ease of it all
Very pleased with product.
Took a little while to get
Very satisfied
Item was great, but takes 2 or 3 days before item was even shipped. Would be an awesome improvement if items could be shipped same day as ordered.
Perfect fit
Fast n easy
Very easy and prices are reasonable
Simple and easy to order.
Write down the promotional codes they're hard to find later.
I've had trouble with a few items quality but have had Great customer service and they sent me a new one each time. Even when they told me is was off of warranty.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!