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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Customer Service is Great!
Great
Raney's was fine to deal with. This was my first commercial purchase and I will most likely purchase from Raney's again.
The people are very helpful.
Awesome
My order was as I requested. Products were what I expected. Arrived in timely fashion considering weather.
Only comment I can make is I wish I would have been informed my order was coming in 2 separate shipments.
Its good and quick
You guys have nice products,shipping is great, lights look good on vehicle.
Everything was good but ups did not notify me that other package was left at the rental office in my neighborhood.
Easy to find and place order
Vbgf uf
Had a wrong light shipped in correct box. Defective headlight also. They are working on replacement. Very nice folks. Greg
I love everything. The quickness of the order and especially the product
Overall the price was reasonable and shipping was great. Received it faster than what was on the tracking.
I liked it
Items are never delayed. Never get wrong stuff description and pics are real on website
Always have what I'm looking for and website is quick and easy to locate what your looking for..
Has been great so far
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!