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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Easy Ordering System
Good so far. Like most of best inventory they have. Recommended to get nice chrome and accessories from Raneys
Positive experience no complaints
Great product easy to install.
I've placed Two Separate orders today, Could have saved money on shipping. If I thought it thru and made one order.
A
Not bad after I talked to Lewis and got my questions answered. A few more pics and measurements would be helpful.
My order came in separate shipments and on different days had to wait a couple days for the rest of my order but overall products have been good
I had to call them to remind them to ship the order.
Easy to make order
Was happy to receive the ram's head hood ornament, however delivery to Canada took quite a long time. Delivery was also complicated by an additional charge of about $40 for duty and shipping fees that had to be paid before it could be delivered. I had already paid for shipping and duty fees at the time of purchase. This was quite frustrating.
It took several weeks to show up. 2 clips broke on installation. Yet it still fit snug for now. I had to call to find out about the orders status.
Go company but my product was junk.
Great experience, easy to use
It has been great.
Really great and easy!
I
Sent wrong parts. It cost me $54 to send them back... Not happy!
Quick and had parts
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!