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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Nice and fast
I received the parts that I ordered on time and well packaged. However, the quality was very poor and I returned them. I contacted customer service about the cost of return shipping and was told I was expected to pay the cost of returning the parts; this was very irritating because had the product been a quality product, a return would not have been necessary. Needless to say, I am very unhappy with my first, and only, business transaction with Raneys.
At checkout was supposed to have free shipping, would not validate it at checkout. Tried a coupon code, didn't work either. After checkout everything was corrected and shipped as it was supposed to be, very happy with the way everything was handled.
The right items at the right price and on time. What more could I ask?
Raney's is the only place to find the best big rig parts and accessories!
Good prices and value for your money
Easy order! High quality mattress; fits perfectly in the back of our Honda Odyssey.
Went like it was supposed to becoming a rare thing Thank you
Bumper ends fit real nice
I didn't read to know they were refills only. But it's still a good price and it was OEM refills
Ordered parts. Delivery as quoted by shipper all good
Really enjoyed the good communication that I had with Raneystruckparts.
Built thick and solid, great bottle opener-key chain.
Have everything I need at a great price
Fine until I got to the pointless review
Great. No issues, satisfied. Thank you.
Great reputation
Nice place to buy parts
Always easy,...
Unclear as to how many to an order.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!