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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Ad always my order wss recieved on time and in good condition
Good fast service and customer chat worked out well.
Hopefully this will be a good purchase for me
Sadas
Very good will order again soon
Fast n Easy
Very pleased with my experience with Raneys
Had the parts I needed.
Fast delivery great condition
VERY EASY TO USE
No comment needed. I bought from you it arrived. End of transaction!
Every thing was great
Good
Placing order was quit and easy...
Work great
Heater broke on me after only a few weeks.
Raney's shipped the irised as expected however UPS is one of the worst shipping partner options. I have repeatedly had issues getting packages delivered by them. I will continue to shop Raney's and would request that my purchased not be shipped by UPS.
Fast easy
Good quality products with great shipping time
Overall, I am happy, however one of the flaps was not a match to the rest. I emailed for assistance but have yet to receive any response.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!