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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Shopping was convenient and easy.
Still have not received my order
High prices...few items
Great place to shop, good prices.
I am very pleased with the product that company delivers.
So far i have had an excellent experience found what I needed and more!
Great product fitted like factory fit.
Everything was good, delivery time was good even during time of holidays
Had a phone conversation with a rep, excellent customer service!
Easy shopping and check out!
I very much like the products
I enjoy doing business with you guys. I know when I order from Raney's I receive quality products.
You shipped me the wrong product and after several emails I still have not received the correct product
Great selection and prices, fast service
Prompt delivery of my order. Thank you.
Some difficulties navigating sight, which may be my fault.
Nice and easy.
Great service. Fast delivery.
Easy and very reasonable
I find other venders with no shipping costs. One order you charge me tax, the next you don't.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!