Received the lighted mud flap hangers with several chrome plastic parts. Two light bezels were broken and there were six screws missing. I contacted them and they refused to replace the broken or missing parts. Weeks later they demanded pictures of the missing screws.
Extra flirty girls doing so much extra, using fake little girl baby voices, calling your HUSBANDS over and over constantly, I cant believe you'll are providing jerkoff material as your customer service... trashy girls, fake... I called them out, and then they spoke clearly, ugh... KARMA
I ordered a tc200 truck seat from Raineys.com. They were helpful in finding if the seat would fit in the truck I drive. I liked the ease of use with the website. I found all of the information right there. Including seat height and width. It shipped fast. Product was in good condition when delivered.
You guys charged me for shipping yet I was stuck paying Fedex a shipping cost of $45.00 up on delivery. Whyyy if I paid you guys for shipping.thats double dipping.
This is my 2 or 3rd time ordering from you guys but i was not charged twice for shipping in past. This is NOT OK.
Ordered several items from Raneys, 1 item did show up, but the rest of the order just didnt come, so I finally called them an they said they would check on it an let me know immediately but never did.Then I got an email from them stating that the headlights I ordered were on backorder, but I never ordered headlights! I ordered door latches, so now I have to call again an see what is going on! These people dont have a clue!
Everything was great thank you very much I enjoyed everything that I have gotten from you guys and I am planning on getting some more stuff from you instead in the future thank you very much for everything that you have done.
Purchased what I thought and was advertised a pair of headlight lenses. After I placed order I realized that the price was for one headlight lens. Called company to cancel order and was told that order was canceled and refunded to my card. Well next day I receive said order UPS and email conformation that order was delivered.
Called company and was informed that they supposedly called me back stating order was processed through manufacturer and they couldn't stop it. Now I have to pay $9 shipping to send it back to them. SCAM Artists!
My first experience with Raney's Truck Parts has been awesome. Their customer service is so professional. FedEx lost my package and they did not hesitate to help me resolve the issue.
Easy ordering
Fair to good prices
Will be ordering more stuff in time..
The order came thru but was wrong shift knob had ordered a red pearl ball, i got a abstract wolfs head with a tophat. However the box was damaged, and the tophat on the wolfs head was broken. After a few emails i just gave up. Ill maybe get it somwhere else.
Always had good response until this order took to long for a call back I ended up ordering part from another company and received it before you called me back thanks
I have called in a few times looking for some odd requests. It may take us a minute or two to get there but i always get what I need if it is still available somewhere in the us.
Before making order app shows 10 business day delivery after placing orders I'm waiting 3 weeks.
I should of been buy stuff from y'all all along 4 states has messed up on everything I've ordered from them and I'll never do business with them again
Found exactly the mirror replacement we needed for our older tender truck. No one else local could locate but after a few clicks on the website I found that exact mirror. Prompt fast shipping!
I attempted to order for the first time from this company, Near a month later, NO PRODUCT Some of the poorest communication I've ever had from any company, Filed a dispute just to get my money back, I'd politely suggest using a better organized company to purchase from, Not Recommended!
Very quick service and accurate part. Very easy to order and tracking information was excellent. Will definitely use again for our parts that are not available locally.
Called to verify they had a bumper I need in stock. Agent told me yes they have 1 in stocks in the warehouse. Placed the order. Agent told me it would ship 5 to 10 business days. 10 days passed did not recieve shipment confirmation. Called back customer care # they told me 5 to 10 weeks. So called back the Agent I made the order with. She contacted I guess valley chrome the vendor who told her 5 to 7 business days. On 8th day I contacted Agent again because I did not get a confirmation and I wanted to cancel the order she said okay she will cancel order. That very same evening I recieved confirmation order is shipped. I recieved a tracking# I tried tracking package and it shows at xpo warehouse for the past 7 days. This is order made on 10/27/23 and it is 11/30/23 and I paid $200+ for shipping. In 2023 and service is this bad
Overview
Raney's Truck Parts has a rating of 4.2 stars from 9,725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, fast delivery and timely manner. Raney's Truck Parts ranks 800th among Auto Parts sites.
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- Ocala, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members