Very long delay from using the service until the check is received, and wonder if many are never received.
I enjoy going shopping my favorite stores and getting cash back for doing so! Who doesn't Love Cash Back!
Had questions regarding tell a friend and got a response right away and was explained how it works :)
When I order from various sites, my cash back is always registered in my account in a timely manner.
Danielle was very helpful and understood the issue. She analyzed and took action quickly with the best possible details and response provided. Kudos!
Had an issue verifying whether I would get an Ebates rebate on a recent purchase. I received an immediate response with helpful advice.
EBates is easy to use, has incredible customer service and partners with a variety of fantastic companies to offer incredible deals and promotions!
I Love Rakuten.! Rakuten can be better at crediting our accounts after purchases. I can get my rebate by check. I'm very Happy.
Ordered flowers for my good friend's birthday. They were delivered on time and very fresh. She was so happy and so was I.
It's awesome to shop on Rakuten. The only issue is, majority of the time it's slow and keeps freezing, hopefully that's only temporary...
You guys are wonderful, how you took care of an error I had made.
I really appreciate your service and your team were so helpful and kind.
Thank You!
Don't shop online without going through Ebates. It brings you right to the websites you want to shop and you get a check every three months!
I asked a question and it was answered in just hours. In a very pleasant and courteous manner I might add. Man they were ON it!
Thank you
Janice
I prefer to use Rakuten over most other cash back apps because I know how well is works and it is quick at adding cash back to my account.
I was missing credit for my purchase. It was easy to submit my request to ebates and they credited my account within an hour! Who could ask for more?
I love ebates! I only wish i had more money to spend through the site. The customer service response was quick and exactly what I needed.
The percentages back need to be better. Over the years many retailers have left. The amount back barely covers the sales tax on item or shipping.
Answer: I believe all the bad reviews answers your question.
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Mike, This is a great idea. I'll make sure that our leadership team is aware of this suggestion and I'll see what we can do to make it happen in the future. We know that Ebates is the best Cash Back shopping service, but we appreciate your confirmation of this fact.
Answer: I can't answer about the owner ripping people off. All I know is I have ordered from Rakuten numerous times and have nothing but praise for them. I haven't read the bad reviews but I've gotten nothing but good products.
Answer: I can't tell you I would buy again. I had no help from rakuten when needed. They said they are not responsible for the sellers since they work as an online shopping center. I would suggest you buying at Amazon. I never had problems with them. Regards
Answer: I dont know there some wierred how come I just order some jewelry.com and I order two earring only and its just 30.00 dollars. But when I use debates the price went up to high.
Answer: If it for some reason doesn't show like it should, I contact ebates. I include a copy of the email with the information from the order placed. Normally I wait until the purchase has arrived. This gives ebates and the store to put the transaction in your account.
Rakuten has a rating of 3.3 stars from 2,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.