I purchased a new computer and needed assistance setting up my ebates shortcuts on it-The CS I received was SO EASY and I was thrilled with the results
I use the app or the site every time I make a purchase. Whether or not there's cash back, it's a great place to find coupon codes too.
I have been a member of (Ebates) Rakuten for a long time. I am pleased with the site and the savings. Many stores I frequently use are members.
HAD AN OPEN HELP TICKET OPEN FOR A MONTH NOW. WAITING TO HEAR FROM A REP IN REFERENCE TO AN ISSUE IVE BEEN EXPERIENCING. SEEMS THEY DO NOT WANT TO CREDIT MY ACCOUNT FOR REFERRING A FRIEND.
Ordered one item and its has been 25 days now and they still havent sent it. I emailed them and called them and they havent responded or answered... AVOID THIS COMPANY ALL THEY DO IS SCAM PEOPLE
So easy to save money and you can setup for them to deposit into a paypal account, which makes it even easier to save!
Very Helpful Agents to resolve any cases and had a great experience with my past purchases. Hope to utilize the service more and more.
Ebates helped me resolve a problem that I was unaware of on my end. Thanks to them I have more advantages to my account.
I have been an Ebates customer for a while. They said I had over 100.00 in my account. I got a check for less than 20.00. This place is a scam.
I have no idea how I survived without this. I shop online all the time and I received $18 in less than two weeks.
Great company! Just received my BIG FAT CHECK and it fell behind my kitchen counter top. I messaged EBATES with my problem and they have issued me another check! Thanks EBATES!
There was a mix up with my two friend referrals. Ebates replied promptly and resolved the issue very efficiently. I was very, very impressed.
I found what I wanted fast and got cash back. I often shop at HSN but forget sometimes to use Rakuten. Then I remember.
I've tried a lot of different cashback services over the years and am now switching almost entirely to ebates. They may not always have the highest cashback %, but the customer service is awesome and I know that I will reliably get the promised cashback amount. After being burned by many other websites with lots of fine print, I'd rather reliably get the cashback % from ebates than take a gamble for a few % points more from somewhere else.
The only reason I will shop somewhere other than ebates is for a select few retailers that ebates doesn't offer any cashback. Otherwise for me, it's ebates all the way!
A few things to consider: 1) If you use a promo code that isn't listed on ebates, then your cashback isn't guaranteed (sometimes it will work, but don't count on it). This seems pretty reasonable and straightforward to me, so don't complain to Ebates if you don't get cashback on an order with a coupon code that they didn't list.
2) Ebates is one of the few websites that does generally give cashback when you redeem a gift card. This is great for people like me who don't live near their immediate family and inevitably wind up with a lot of gift cards after the holidays.
3) For those of you that have said ebates deactivates accounts that are owed high cashback payouts, I have not had that experience at all. I've used ebates for years and accrued a lot of $ in cashback because I do almost all of my shopping online, I've never had any issues with ebates paying me back. It really does seem too good to be true when I look at my cashback totals over the past few years, but ebates reliably deposits my cashback into my paypal account every time. Even though I never remember to send my actual ebates referral link to friends, I have recommended it often through word of mouth and will continue to do so - if you don't already have ebates, definitely give it a try!
I love the deals I was able to get with Rakuten! I totally recommend it, if you want great deals on great products from your favorite stores!
It was so easy to book 4 hotel rooms at a great price! I was happy that it came up in the web search that I did.
Ebates is fantastic and the customer service people are the best I have ever dealt with and when they say they will respond quickly the mean it
I made mistake and Ebates rep quickly took care of the issue. Rep was nice and friendly, excellent service.
Getting money back for shopping! Isn't that amazing? The one and only Ebates! Got $700 back for 3 years!
Overview
Rakuten has a rating of 3.3 stars from 2,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members