Don't bother calling, it's nearly impossible to get someone on the line. Email is a little better but even then, it'll have to be through their direct customer service line and not the online form. My request was simple, like most people on here I asked to have my personal information(name, address, etc.) removed from their sites(BizStanding, Rehold, or whatever name they operate under). And like most, they refused. I went so far as to create an account to control or update my information and even then they refused to update or remove. I've never asked to be a member, but I had to. I've never asked to have my information displayed to boost their profit, but it has been. I've never hated a company before, but now I do. What have I done to deserve this?
I have followed the procedure to control my information exactly as stated and my profile is still publicly visible. The error message says I control the information for my own profile after I submit the verification code sent to my phone number but it does not let me proceed to the control information page to remove my listing. I called but there is no answer at the phone number even during their posted business hours and submitting an email via their online form only returns an undeliverable messge to my email address. I will file a complaint with the Better Business Bureau and the Maryland Attorney Generals Office. Before Radaris responds asking me to send an email to *******@radaris.com, I already have, it does NOT work as those emails bounce back too. I respectfully request immediate assistance to remove my profile NOW.
Thank you for your feedback!
If you are not satisfied with the services provided by our company, please write to us at communicate@radaris.com or customer-service@radaris.com and explain the essence of the problem, leave your order number and contact information.
We strive to provide the best service and satisfy customer requests at a high level.
Best regards,
Radaris Customer Service
Radaris is the best service for finding information about people. With its help, I found contacts of old friends in a matter of minutes. Super!
A simple and effective way to find people! Radaris helped me find old friends with whom I had lost contact. Thank you very much for this opportunity!
Hi Anne,
Thank you very much for using the service.
We've noticed that you gave us four stars out of five. Didn't you like something? Please tell us, so we can become better for you.
Best regards,
Radaris customer service
https://radaris.com/
Trying to find a family member. I know there've been lawsuits and one divorce for the person I was looking for. Those things weren't listed on this site. It lists many completely unrelated persons... MANY... on the records that should only be for the person I'm looking for. And the way the information was organized, I wasn't confident that I was looking at the latest information.
However, I'll report back if I find that the info panned out.
Hi Melissa,
Have you tried one of the premium background check reports? We would be happy to research the person and several of their related reports to help you find the information you need.
Please contact us directly at the email address below and we let you know what information is available.
Best regards,
Radaris customer service
customer-service@radaris.com
I've been trying to get Radaris to remove my private information for a months. I was forced to "sign up" to control my profile, but that didn't help, they continue to operate under multiple names and continue sharing my so called "hidden" information. They've also added duplicate profiles each time I hide a profile. I'm a victim of violence and protect my information, it's a shame this company finds it a game - of sorts - to put me at risk.
I want Radaris to:
- delete all profiles including my private information
- delete ANY and ALL references to my name and information connected to other "family members"
- delete my profiles on all sites related to Radaris
- delete my forced membership and NEVER post a profile entry including my private information on any of the Radaris sites (or alias sites) again.
Hi,
We are always happy to help you remove information, but you will need to give us the URL and specific information that you would like removed. Please email us with this detail and we will complete the removal.
Radaris is a search engine capturing hundreds of millions of records, so we do not monitor or manage individual records.
Best regards,
Radaris customer service
customer-service@radaris.com
These sites are all scams. I've been researching this mess for a week. Even the "ReputationDefender" site that claims to help remove your info from these horrible sites is the same owner as Radaris, ect. These people are horrible for putting people's lives in danger by publicly posting their address, ect. Disguistinsg. I have tried to remove my info from radaris and they make it impossible. Tell u to take a screen shot of the info u want removed but when u get to the info, computer will not take a screen shot. Also tell u to copy n paste your URL and email it to them. When u paste ur URL to their CS site, it accepts it then changes it. Sad.
Thank you for your feedback!
If you are not satisfied with the services provided by our company, please write to us at communicate@radaris.com or customer-service@radaris.com and explain the essence of the problem, leave your order number and contact information.
We strive to provide the best service and satisfy customer requests at a high level.
Best regards,
Radaris Customer Service
They do not comply by their own website policy concerning privacy.
I email them on several occasions to remove my private info and on one occasion the representative stated they will removed. Then I received other emails to first join the website in order to remove my private information
This is a form of blackmail having a person join their service in order to remove my private information. I don't wish to join their website. These SHAMEFUL SCUM BAGS,
Hi Max,
Before removing information, you must first verify who you are. This prevents people from controlling or removing public records about another person.
If you have any issues completing this verification process, we will be glad to help you. However, you will need to identify the specific information you want removed by giving a detailed description or specific URL.
Best regards,
Radaris customer service
I am past 60, retired, concerned abt privacy. I have been removing my name from search sites. Radaris has caused me so much misery. I e-mailed & asked my info be removed. They responded, you must set up an acct. Foolishly, I did, with my real info--I thought their info & mine had to match. No financial info was given, & my name on site is not my legal name. It's a DBA nothing like my true name. Well, I couldn't remove my info, so I tried to close my acct, using the directions on the site. Didn't work. Got another e-mail: they don't close accts! Now I worry they will sign me up for "services" I don't want. My atty wrote them a letter. Also, I provided an obsolete e-mail address after the trouble started. Somehow, Twitter got it. I get an error screen whenever I try to get Twitter, saying I am trying to change my e-mail address to this old one. What to do?
When I reached to Radaris to tell them that they had mistakenly made and charged me for a monthly membership (something I had no intention of having when getting an individual report from them), they promptly responded and acted on my request to have that canceled and refunded.
Dear Don,
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!
Best regards,
Radaris Customer Service
I am amazed at the accuracy and relevance of the information. Excellent service, highly recommend! I've been using it for several months now and almost every day.
... And the you have to beg them and send them emails, etc, etc for them to remove it. And they still don't remove it!
If you work at Radaris and you ever read this, please do yourself a favor and quit this disgusting organization. It's more honorable to wipe the feces off Taco Bell bathroom walls than to work at Radaris.
Hi Jack,
We're sorry to hear that you are having issues with the Radaris site. You can control the published information right from the Radaris homepage.
Please contact us directly by email and we will be happy to help you remove this information.
You will only need to supply the URL and a description of the information.
Best regards,
Radaris customer service
customer-service@radaris.com
I cannot recomend the quality of the product and the ease of the service highly enough.
Impressive and reliable are not words easily used these days, but I am a fan because of their pride in their profuct.
Dear,
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!
Best regards,
Radaris Customer Service
Radaris helps you get rid of annoying spam calls and messages with spam protection. In addition, the service helped to find old acquaintances by providing valuable information about them.
Reliable and accurate service! Radaris provided me with up-to-date information about my colleagues. Thanks for the great service!
Radarius customer service is the WORST!
I've exchanged numerous emails with them and instead of reading though it thoroughly, they send canned responses. My resume is listed on their site and I can get no assistance removing it even though it says that they are the source. I also have no ability to delete or remove ANY of my information that is listed on the site because it will not load my information. USELESS customer service and I'm filing a report with the FTC
Hi Kelly,
We are always happy to help you remove incorrect information. You cannot edit information because Radaris is a search engine that collects information from many public sources. We do not maintain a database of the information.
As someone who values privacy, I have long avoided calls from unknown numbers. Now, thanks to the contact information verification function, I don't miss important calls and easily filter spam.
I searched up my dads name for the fun of it and it said that he was deceased. Which isn't true considering he just called me about 7 minutes ago. Its definitely a scam and false.
Dear Rula,
We apologize for any inaccuracies or misinformation that may have been published on our service.
To assist us in promptly addressing the issue, could you kindly provide specific details about the incorrect information or the link to the page where the misinformation is displayed to customer-service@radaris.com with the Subject: "Issue #SJ-040124"?
This will allow us to investigate and rectify the matter immediately. We take user feedback seriously and are committed to ensuring the accuracy of the data on our platform.
Rest assured, we will thoroughly review the provided information and take necessary steps to correct any inaccuracies. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us maintain a reliable and trustworthy service.
Best regards,
Radaris Customer Service
This feature makes it easy to search for information about potential business partners. Before entering into any business relationship, I always vet the people I will be working with.
Jessica M. [Radaris Rep] Hi Lin,
I'm getting tired of voicing my concerns and you guys giving me the run around. Like I said before, you have no right putting up personal info without their consent.
Hi Lin,
Thank you for taking the time to voice your concerns.
All of the information found on Radaris comes from freely available public sources. Our goal is to organize it and make it more easily accessible and useful.
Millions of people use Radaris every month to find old friends and family, verify new relationships or research neighbors and acquaintances.
You are always welcome to remove information about yourself, but we must verify your identity in some manner before completing this. Cell phone verification is a common way to achieve this.
Best regards,
Radaris customer service
Answer: I'm sure they concentrate their time helping paying customers. Have you emailed them?
Answer: Hi Jason, You will need to run a report on a specific person to see what assets are included for an individual person.
Answer: Hi Cora, No, the people you run background checks on are never notified. Please let us know if you would like any help finding the information you need. Best regards, Radaris customer service customer-service@radaris.com
Answer: Hi Gerry, We will be happy to correct this situation for you. Please contact us directly at, customer-service@radaris.com, so we can use your email address to locate your account and make the changes.
Answer: Hi Zane, Yes. You will need to contact us directly at, customer-service@radaris.com. We will send you the instructions, but if you experience any issue with them, let us know and we will be happy to help you with the process.
Answer: Hi Alec, You will need to contact us directly at, customer-service@radaris.com. We will send you the instructions, but if you experience any issue with data verification or removal, let us know and we will be happy to help you with the process.
Answer: Frank, I believe this has already been corrected. If not, please email us directly and we will certainly correct the mistake. We cannot correct this charge unless we have your email address or account number.
Radaris.com has a rating of 3 stars from 278 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Radaris.com most frequently mention old friends, real estate and background checks. Radaris.com ranks 7th among Background Check sites.
Hi Andy,
Yes, our call center is focused on supporting customers. However, we are always happy to help people remove information about themselves when they contact us by email.
Typically, people do not give us enough information about the location or identify the specific information that they would like removed. With millions of public records updated daily, we cannot know the location of each piece of data, but we are happy to help if you can direct us.
Please email us the URL and specific data that you would like removed.
Best regards,
Radaris customer service
customer-service@radaris.com