QuiBids Reviews Summary
QuiBids has a rating of 3.3 stars from 3,064 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
I lost a Quibids auction because as I was buying a bid pack to finish, my credit card was declined because of a fraud alert. I lost the auction. When I attempted to buy the item on a buy it now option, the link was refused. So I called Customer Service, They did not allow me to purchase the item, but instead gave me over a hundred bids to replace the ones I used. Spectacular Service. Thank you Quibids!
Quibids has always been extremely helpful and very quick with their response.
I made a HUGE mistake when registering and accidentally gave permission to make a withdrawal from my account. When I discovered this, they promptly refunded me.
I errant purchased a group of bids before I'd had a chance to properly research the QuiBids process. I receives a full refund promptly, which is much appreciated. When I have time to properly dig into this I will very likely join the QuiBids community
Mistakenly signed up, refunded quickly, I appreciate your forthright M. O.
It was OK next. Time I'll know to buy be for I signing up. Thanks
I had an amazing experience with talking with customer team of Qui bid.
The service was good and faster than I had expected. My account was adjusted that same day.
Very good at doing what you say and doing it in a short time
My issue was resolved in a very timely manner by Ryan. He was very friendly in his email in response to mine. I haven't dealt with customer service a whole lot, but when issues do come up, they are just outstanding in finding a solution!
I didn't actually use my account, it took so much money off of my card without my permission. They gave me a full refund and we're very nice to servicing everything that I asked.
I never heard of this site. It came on my computer so I thought I would give it a try. I signed up and got charged for something I didnt buy. I didnt know what I was doing. I wrote QuiBids and they refunded my money, gave me the info I needed so I would be more aware of just what I was doing. They were great!
Recently I went on to the site. I was looking around and signing up. I didn't realize that they were going to take $$ from me right away. My own fault for not paying attention. But when I sent an email requesting a refund, I received an immediate response that they would take care of it. By the next day the return had been processed. I appreciate the fact that I didn't have to jump through hoops to get my money back.
The true test of good customer service is how things are handled when there is a problem. For me, this was A+ service.
Parcel arrived damaged. Quick response and remedy. Item is being replaced.
Update: Replaced item was received in less than one week.
Did not realize there was a fee involved to bid on items... so once that charge came thru I wanted to not be involved in this type of business. Asked to have my charge removed and it was did within 24 hours.
Very appreciative of the quick response and resolution of the issue.
Software would not allow me to put in my city due to shared zip code. Contacted you guys and it was manually done.It doesn't make sense to me why I couldn't do it. But it worked. Thank you very much.
I called in regarding a question on a bid I had made the night before and was lucky enough to get Tammie as my customer service agent. She was so kind, patient and helpful. I would like to extend a SINCERE & MUCH APPRECIATED THANK YOU to Customer Service Agent Tammie. Tammie assisted me in explaining what happened on the previous purchase and exceeded my expectations on help. Her kindness made my afternoon... THANK YOU! Unfortunately in today's world, this type of customer service is a rarity and doesn't come by very often. The customer service I received by Tammiet really made this customer very HAPPY and I received such excellent customer service. Thank You QUIBIDS & THANK YOU Tammie!
I emailed a service rep and was told my concern was being looked into. My concern was money taken out of my checking account. I only wanted to register my credit card not buy bids. A couple of days later, my account was credited the full amount that was taken out.
About the business
QuiBids is a penny auction site.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members