QuiBids Reviews Summary
QuiBids has a rating of 3.3 stars from 3,064 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
Did not like the way you take the 1st purchase automatically from my credit card, there was no confirmation option of purchase. I was not prepared to spend $72 for 1st venture to you site. If given option I would have cancelled out purchase if possible. But will not rule out that I would sign up again if smaller outlay was an option. Maybe later.
It was nice to talk to people who were prepared to resolve the problem without having to answer 50 questions before getting any result. I contacted them, she fixed the problem and I said thank you.
By the way you do not allow my email address domain to get bids so it does me no good to try and earn bids through my email address.
I hit the wrong button and didn't realize it until I saw an email on it!
Wrote for a refund and Tammie took care of it immediately.
Now once I see that refund on my cc statement-I will be delighted!
Word to the wise-read the rules before you get caught up in the bidding!
Quibids has an excellent customer service second to none. All customers are treated fairly.
Online chat with customer support was quick and efficient. The customer service was polite and friendly. She solved all of my issues immediately.
A refurbished TV I had won earlier hadn't been refurbished at all. I just wanted Quibids to know how poorly the Company was representing Quibids so you could make them better. I wasn't expecting anything from you guys but you gave me 100 voucher bids anyway. Thank you very much,
Steve
Customrr support responded quickly, answered all my questions. I needed the welcome emsil resent as I accidentally deleted it. They told me that the email was automated and Icould print out my purchase history.
I misunderstood something on the website & the rep knew exactly what I needed & had taken care of it before I requested it!
Entered in the frey for the first time and bidding was thrilling
It's great that they give free tokens constantly makes me feel they care
I ordered a product In the beginning of June... Started looking for Help when it hadn't arrived at the beginning of July. Customer service reps online are friendly but don't give any answers... Tracking number for the product is invalid. They refuse to refund me what it actually cost for the product. Bids and payment. I'd highly recommend against this site.
I'm sure the problem was due to me not following procedures but you came through. Thanks much!
Had a question. It was acknowledged quickly and responded to very quickly and courteously.
I messed up and didn't realize that I would be charged for a transaction that was made. QuiBids support was excellent in amending what was admittedly my bad efficiently and completely. Great service
The information that I received was quick and to the point with confirmation of shipping details
It was a very pleasant experience. Thank you all for everything you guys do!
I signed up and purchased bids, but didn't realize the price until I was charged. I couldn't afford it. So I emailed them and they gave me a full refund within a few days.
I did not realize that I would be charged before I made any bids. Apparently charges are made in advance in blocks of $63.00. I guess I did not read the fine print.
I tryed it a few times, before I knew it, I was out 60.00. And nothing to show for it.
I can't prove that they bid up, but it sure seems like it.
Spend your 60.00 on something you can see and own!
Hello Sharon,
We can assure you that there are no employee or bots bidding against customers in auctions. We have a third-party conduct yearly audits to make sure of this. You can find their reports on our website.
Also, it looks like you already used all of your bids and didn't win the auction. If this is the case, we recommend using the Buy Now feature. This allows you to apply the cost of your spent bids as a discount toward the retail price of the item. That way if you win an auction, you get an outstanding deal, but if you lose, you can still walk away with the item spending no more than retail.
With that said, if you haven't yet used your bids, then you qualify for a refund! Just contact us at support@quibids.com and we'll refund the amount for the unused bids in your account. Thanks!
Got charged for q-bids when I was just looking; got refund right away.
About the business
QuiBids is a penny auction site.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Joan.
After signing up, you are taken to the first purchase page where you have the option of entering your credit card info for the starter bid pack (100 bids at $0.60 per bid). Even though it clearly states what you are entering your credit card for, we understand that some people are excited to get started and fill out the form too quickly. With that said, we are happy to offer you a full refund for the unused bids in your account. Contact us at support@quibids.com and we'll assist you. Thanks!