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QuiBids has a rating of 3.3 stars from 3,064 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
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I wasn't quite sure how to use voucher credit and asked for specific details from Customer Support. I received a quick answer with easy to follow directions.
I was diagnosed with severe sleep apnea which effects my focus. It was difficult for me to understand how QuiBids works. I asked for my $60 refunded back to my card. Your customer service department got back to me right away stating my card will be refunded within 5 to 6 days.
I wish all company's work as great as yours.
Quibids customer service were prompt and courteous with response and resolution.
Because I filled out the form, you took $63.00 out of my account. I should not have filled out the form as I did not want to buy anything.
As I am 77 years old I found it hard on the nerves to have to keep sending the emails, just to get your phone number
I did select a rating but it is not wright as I never used the wedsite
I received a quick response and got all my questions answered.
An underage youth in the household used a credit card to buy bids to try and purchase a cell phone without permission. I chatted on the chat and they quickly took action and canceled the purchase.
I mistakenly purchased bids (by not reading the complete information) and customer service immediately refunded my purchase. Thank you for such prompt response.
I've contacted support on several occasions usually as a result of an oversight by me.
Support has always been courteous, prompt & provided a step by step resolution procedure if needed.
Excellent service, fast efficient and no hassle. I was surprised and pleased I almost expect to have to fight when making enquiries to company's but not this time. Well done!
I usually receive my email with the information to receive my free 5 bids! It gives the option to click on it and enter the information. This time it would not work and I didn't know where to locate it! Now I do!
Communicated via chat and got my issue resolved in seconds! Simply amazing!
After being directed a little deeper and to how this program worked I was sure it was not for me. I contacted support services and they without any questions cancelled my membership that I had just started, per my request
I needed sale data on an item that I won / puchased years ago and I was provided with exactly what I needed without hesitation. FANTASTIC customer service. Will continue to promote as a quality web site.
I thought I was bidding on a tv from advertisement on wag jag but it wasnt on the site after credit card charged. The charge was reversed automatically.
I was curious about this site and I purchased a bid pack to get started. After reading up a bit on how the site worked I figured I was just not ready for this type of shopping yet and requested a refund of my unused bids. Immediately I was given a credit along with a friendly e-mail from customer service saying they were sorry to see me go. I was very impressed with that and will definitely try this again once I am educated on this type of shopping experience.
Employee 'Corbin' was very polite and helpful. I appreciate a company who employs mature, 'customer first service' people.
Had a minor issue with getting info on a feature and support responded fast without issue and got the answer to me. Great service
I thought I was duped when I was charged $18 during registration and didn't even realize it. After researching, I found negative feedback about Quibids and it was a scam and customer service was horrible. THEY ARE AWESOME! Responded in 24 hrs. To my email and refunded the $18. I can't wait to start shopping! Life's lesson... don't believe all bad things that you hear!
Answer: Yes like Gary O said, $60 buys your first 100 bids. Seems like a lot but after that you can buy 25 bids for $15. Best investment I ever made!
Answer: When you sign up, to be able to bid, you must purchase bids and the first bid pack is 100 bids for $60. People simply do not read. I would ask them why they think they give their credit card number just to sign up. I've read the information and it's pretty clear. I've been using QuiBIds for going on 3 years and I love it. When you sign up there will be at the top that is labeled "QuiBids 101". If you do sign up, be sure to read QuiBids 101 before you begin bidding. It's very helpful.
Answer: Hi Madeline, I'm sorry to hear that you weren't aware you were purchasing the starter bid package of 100 bids for $60.00 when entering your credit card info on the purchase page. The good news is they will offer a full refund for any of your unused bids. Just send them an email at support@quibids.com and they will be happy to assist you. They are very supportive and want to make sure you are satisfied.