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Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
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Ease of ordering with a large selection. I was updated with shipping and tracking. The ordering process was excellent but the quality of the product not so much.
Perfect, like always! Great customer support and large selection!
Site is easy to use. Only Quadratec includes specifications that make choosing the right product easier. Nice.
Quick shipping, but for the price point I expected more than cheap molded plastic that does not fit snugly around the edges.
Great item fair price fast delivery highly Recommend this product
Great selection and exactly what I was looking for
Quick delivery and perfect fit fixing to order more stuff for my jeep
Slow delivery. Parts fit and worked. The online chat for help was useless I was needing parts for a front differential the person helping me linked rear differential and was unable to answer questions. I used them for parts on my sisters jeep more than likely I won't use them again.
I received my order promptly but I have to return it because it was the wrong type of deflectors that I ordered.
Quick and easy as always. Fast shipping, great service.
Havent installed yet on my vehicle no time working mirrors are great
Late receiving product. Still had a tag on the product from another customer who had returned the product to Quad. Poorly packed. Box was in shambles... three times the size of the product. Total waste of time and materials in my opinion. Not used to sloppy work by the company. I have bought plenty from company and this is not what I would expect.
Online ordering was easy. Product was delivered promptly. Product hasn't really helped with stuck/tough to open zippers.
Great the ordering process was easy and fast. Thank you!
Good service and product. Very happy with communication. Only place I could find this bolt.
Have ordered several items and have been well satisfied
It was easy to find the parts I needed and I was happy with the price and the speed of delivery.
The customer service is the best by far campared to other jeep part sellers 10/10
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
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