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QuadratecReviews 7,578

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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New Jersey
2 reviews
0 helpful votes
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Ease of ordering with a large selection. I was updated with shipping and tracking. The ordering process was excellent but the quality of the product not so much.

Date of experience: October 5, 2021
Texas
1 review
0 helpful votes
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Perfect, like always!
October 4, 2021

Perfect, like always! Great customer support and large selection!

Date of experience: October 4, 2021
District of Columbia
1 review
0 helpful votes
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Site is easy to use
October 4, 2021

Site is easy to use. Only Quadratec includes specifications that make choosing the right product easier. Nice.

Date of experience: October 4, 2021
Virginia
2 reviews
2 helpful votes
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Quick shipping, but for the price point I expected more than cheap molded plastic that does not fit snugly around the edges.

Quadratec attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
Tennessee
1 review
0 helpful votes
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Great item fair price fast delivery highly Recommend this product

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
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Great selection and exactly what I was looking for

Date of experience: October 4, 2021
Arizona
1 review
0 helpful votes
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Quick delivery and perfect fit fixing to order more stuff for my jeep

Date of experience: October 4, 2021
Georgia
1 review
0 helpful votes
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Slow delivery
November 3, 2021

Slow delivery. Parts fit and worked. The online chat for help was useless I was needing parts for a front differential the person helping me linked rear differential and was unable to answer questions. I used them for parts on my sisters jeep more than likely I won't use them again.

Date of experience: October 4, 2021
Florida
1 review
0 helpful votes
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I received my order promptly but I have to return it because it was the wrong type of deflectors that I ordered.

Date of experience: October 4, 2021
Minnesota
2 reviews
0 helpful votes
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Quick and easy as always
October 4, 2021
Updated review

Quick and easy as always. Fast shipping, great service.

Date of experience: October 4, 2021

Easy to navigate website
March 31, 2021
Previous review

Easy to navigate website.

Date of experience: March 31, 2021
Ohio
1 review
0 helpful votes
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Havent installed yet on my vehicle no time working mirrors are great

Date of experience: October 4, 2021
Louisiana
1 review
0 helpful votes
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Late receiving product
November 3, 2021

Late receiving product. Still had a tag on the product from another customer who had returned the product to Quad. Poorly packed. Box was in shambles... three times the size of the product. Total waste of time and materials in my opinion. Not used to sloppy work by the company. I have bought plenty from company and this is not what I would expect.

Date of experience: October 4, 2021
Alabama
1 review
0 helpful votes
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Online ordering was easy
October 4, 2021

Online ordering was easy. Product was delivered promptly. Product hasn't really helped with stuck/tough to open zippers.

Date of experience: October 4, 2021
Indiana
1 review
0 helpful votes
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Great the ordering process was easy and fast. Thank you!

Date of experience: October 4, 2021
Georgia
1 review
0 helpful votes
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Good service and product
October 4, 2021

Good service and product. Very happy with communication. Only place I could find this bolt.

Date of experience: October 4, 2021
Florida
1 review
0 helpful votes
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Easy to shop!
October 4, 2021

Easy to shop! Great site. It had exactly what I needed.

Date of experience: October 4, 2021
North Carolina
2 reviews
0 helpful votes
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Have ordered several items and have been well satisfied

Date of experience: October 3, 2021
Arizona
1 review
0 helpful votes
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Just a few clicks and done
October 3, 2021

Just a few clicks and done. Always easy. Will use again

Date of experience: October 3, 2021
Wyoming
2 reviews
0 helpful votes
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It was easy to find the parts I needed and I was happy with the price and the speed of delivery.

Date of experience: October 3, 2021
Florida
1 review
0 helpful votes
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The customer service is the best by far campared to other jeep part sellers 10/10

Date of experience: October 3, 2021

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
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