Hi made a QR code for my wedding RSVPs, not realising that I was making a DYNAMIC QR code, and it would expire and not work in 14 days. There was no clear mention of this when choosing to make the QR code. Turns out, you can make a static QR code if you scroll all the way to the bottom of the list and click on the tiny grey, hardly visible plus button. There is no warning of what dynamic codes are, but they tell you afterwards that they are not free. I had to pay for a plan in order for my guests to actually use my QR code on my invitations. And there is no monthly plan, so I had to pay for a full year.
This company LIES to you. They don't tell you that you are on a trial, turn off your QR codes and hold them ransom, only offer an annual plan even though they have websites that CLAIM they offer monthly pricing, and LIE that you can pay via payment plan only to charge you for a full year – and offer ZERO refunds. Don't waste your money on a company that STEALS your money when you can get the same thing without spending a dime.
I spent lots of time designing my Dynamic QR Code and the Social Page that the code directs the user to.
I then spent more time integrating the code into my business cards. Which I paid to print 250 of.
One week later: "Your free trial is about to run out!"
Free trial? I have to pay now? This was NOT made clear. Now my code is deactivated.
So now I have up to 250 business cards in the hands of individuals and business owners with a code that no longer works. This reflects poorly on me and my business.
Its a shame because the service is great, if they had been honest up front then perhaps I may have considered a paid option. Or, why not give the option for a single small upfront payment? Because a minimum of £5 a month is not value for small businesses: Why? Because then Im paying at least £5 a month for my business cards which Ive already paid to print. It is not a service of value in that sense.
Heres an idea, keep your paid packages for multiple QR codes and statistic tracking. But allow users to have one Dynamic Social Code for free under the conditions that your site is advertised on the linked social site. Free advertising for your business! But no, you want every user to pay up.
So now I need to re-design my business cards and print a new set.
If anyone is interested in making a claim then get in touch.
When you sign up you get a 14 day trial that allows you to make more than one QR code. However, when the trial expires, all of your QR codes will become "expired." You are allowed to have 1 free QR code past the trial end date, but in order to access the "free" account status, you need to only have code, and you CANT DELETE IT without a PAID SUBSCRIPTION. They trap you in order to get you to pay $7 to go back to the free version and hope you forget and continue to pay for something you need. Don't trust these guys.
SUPER SNEAKY. No clear disclosure your codes won't work after 2 weeks unless you purchase a YEAR (no monthly option seems to be available). Basically holds you hostage if you TRUSTED to use their trial codes. I couldn't even access the codes so delete enough to get in their "free" plan so basically had no choice but pay them or my printed codes are useless.
Do not use this company. They give you a trial, but are extremely NOT flexible and force you buy a whole year's subscription. DO NOT USE THEM! Horrible or should I say, NON existent customer service. RUN DO NOT USE!
DO NOT USE THIS COMPANY! They sent me emails to upgrade saying my code would be inactive after trial, I upgraded at a cost of almost $200 and then my code vanished! I requested a refund that same day I paid and then requested refund in their 14 day period and an additional 4 separate times via email and they never refunded. Filed claim with my credit card company and qr then claimed to my credit card company I never requested cancellation?! This company in unethical and shady, buyer beware! QR code company also emailed me saying since I filed a claim with my credit card company that they would only refund my money if I removed the claim with my credit card company otherwise they would have their "finance team" pursue all efforts of getting their money... which was done by lying to my credit card company and saying I never requested cancellation. I have sent screenshots of all the emails in which I requested cancellation and am getting my money back! This company is a scam! I wish I would have read all the negative reviews here prior to purchasing.
We’re sorry to hear you had a negative experience with our product. Thank you for letting us know.
We take customer complaints very seriously and would like to offer further assistance. Please check your inbox so we can solve this issue for you.
Thanks,
The QR Code Generator team
So glad to find this site. Great instructions, quick, convenient and free. Thank you for making this seamless and easy to assist with my son's STEM project.
I should have read the reviews and avoided their services.
The word "Free" kept popping everywhere in the process of creating the QR code, free QR code, create a free account, etc. I have now printed all of my business cards with their QR code on them, and it has now been deactivated, telling me that I need to purchase a membership to make it work again.
I'm usually very wary about the so-called free trials, but in here no credit cards info were asked and no info that the entire code would stop working instead for one feature. I even went back through the full process of creating another QR code on the website to check where I could have missed it, and at no point they make it clear that I was using a trial code that would end up being deactivated until I paid for it after.
After looking at the reviews I feel cheated on and I find it particularly dishonest for a business to rely on misleading people for sales this way.
Judging by their copy pasted-replies on the negative reviews I can see that they unfortunately have no intention on changing this.
I feel like the only right thing for me to do is to actively let all of my colleagues and clients know how dishonest the sales tactics of QR Code Generator is before they put themselves in the same awkward situation than I am in.
They don't clarify the difference between the QR codes 'dynamic' vs 'static' and how that affects their pricing structure. They claim you can start a free trial and transition to FREE without proper explanation. If you accidently select Dynamic, they will lock you in at 60Euros per year AFTER your TRIAL or deactivate your QR code. Basically holding your QR code hostage. There is no way to transition to the "FREE" plan. SCAM SCAM SCAM. AVOID THIS COMPANY
They give you this free trial but you can't delete or remove QR codes as you are learning their system and then when the trial is over they charge you for ALL the QR codes you have in their system and then they require 1 years payment. I only needed 1 QR code for maybe 1 week and ended up having to pay several hundred dollars for it. WORST BUSINESS PRACTICE EVER. Stay Clear!
QR Code Generator PRO includes premium features such as real-time tracking and editing. These features set it apart from our QR Code Generator, which is 100% free but lacks any additional tools. When you sign up for the PRO version, it starts with a 14-days free trial for you to test all features and then decide if this is the right software for you. All Dynamic QR Codes created within the free trial period are simply paused and can be reactivated after a plan is chosen. If you created any Static QR Codes during the trial period, they will continue to work.
Terrible company - auto-renewed and wouldn't compromise on the fee. I didn't cancel in time so they are trying to get me to pay for another year of a service I used ONCE!
Surprise fees come into play after generating my QR code, sent to print, then this site disabled the code and charged a ransom to reactivate. NO mention of any fees when creating the code.
Hi Ryan,
Thank you for your feedback. You can find our pricing at https://my.qr-code-generator.com/features-and-pricing. We hope this helps.
I used their QR generator which said it was free, after only 2 weeks they email as apparently my 'free' trial was running out and I now needed to pay a subscription, it turns out I created a dynamic code which was charged for rather than a free forever static code BUT I WAS NOT GIVEN A CHOICE. Dodgy practice. Used another site to get a free code which does not expire!
NEVER USE qr-code-generator.com fraud web site.
It claims to be free but it isn't. You can't use created codes after a while, unless you pay a 'plan' of one year.
This company claims their QR codes are "free" and i made the awful decision to use them for my WEDDING RSVPs... they not only deactivated my QR code without notifying me, which i was then forced to purchase their YEARLY plan for $190 just to REACTIVATE my QR Code, but they then deactivated it AGAIN after I purchased the full year plan... so i was forced to re-purchase ANOTHER yearly plan just to get my wedding RSVP QR Code re-activated AGAIN since we still have 4 weeks left for people to RSVP.
DO NOT USE THIS COMPANY! They will not only destroy whatever important event you are planning, but they will never refund your money and will force you into purchasing again and again just to keep the code activated.
I used their website to create a QR code for my website and printed out 120+ invitations, only get a email to tell me that the QR code is expiring. And I have to pay $120 to keep the QR code active. This whole time I was under the impression its a FREE website to create FREE QR code. They were intentionally deceiving. What kind of $#*!s and scammers! You guys are PATHETIC. I am going to create a truly free QR code and print them out on stickers over my Wedding invitation. You guys are DISGUSTING!
ONLY USE THIS COMPANY IF YOU ARE READY TO PAY $130 PLUS FOR A QR CODE!
Here's the scam
1) They offer a "Free" QR code generator that you can continue using after your trial
2) They show a monthly plan cost that doesn't look crazy (~15 dollars a month) BUT they will only let you pay yearly. THERE IS NO WAY TO PAY MONTHLY FOR THE SERVICE.
2) You sign up and create your QR code not realizing the QR code you made can only be used with their pay plans
3) You print out the QR Code onto your marketing material and now you're locked into using them because it would cost more to reprint your material than it would to sign up for their plan.
4) Now you have to sign up to for one of their monthly plans that deceivingly show the price per month
On top of this, you can forget about getting answers to any of your problems from customer service.
Thank you for taking the time to leave us a review. We're sorry to hear that you're unhappy with your experience using QR Code Generator.
It sounds as though you created your QR Code using our 14-Day Free Trial, rather than our Free Plan. Our Free Trial lets you test out all our great features, without committing to a paid subscription. Any Static QR Codes you create during this trial period will continue to work once it comes to an end. However, any Dynamic QR Codes you create will be paused and can be reactivated once you sign up for a paid plan.
Thanks,
The QR Code Generator team
Fraud, beaware not to put your credit card details. I signed up for the service a year ago and used it for a project for about 3 months, and the project was done and am not using the service anymore. A year later, I get an invoice for renewal requesting me to pay for one more year, I wrote to support saying that I do not need the sercice anymore, they replied that you have to pay because you did not cancel. I work with tens of subscription services and they all send a notice before the renewal date so that subscrivers can cancel if they do not need the service anymore, but those guys are fraudsters and they rely on poeple forgetting to cancel a service that is not ised anymore.
Answer: Scam. They double charge and nothing they offer is free.
Answer: No, they are a bunch of robbing a*seholes through and through!
Answer: Hi Nina! After your expired 14-days-trial you may upgrade to the starter, advanced or professional plan that we offer. Have a look at the different conditions here: https://www.qr-code-generator.com/pricing/ Please don't hesitate to let us know if we can serve you in the future! Cheers, Lena from QR-Code-Generator.com
Answer: They responded to my inquiry after going through the "AI" assistant on their website by basically telling me to pay MORE money. So, there's that.
Answer: Hi, We apologize for the delay. You can contact us through the contact form which is available on the features and pricing page: http://my.qr-code-generator.com/features-and-p…. Thank You.
Answer: You have to go through their AI assistant to create a ticket. Really awful "AI" too, basically can't answer anything.
QR Code-generator.com has a rating of 1.2 stars from 349 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QR Code-generator.com most frequently mention free trial, customer service and business cards. QR Code-generator.com ranks 875th among Marketing sites.
QR Code Generator PRO includes premium features such as real-time tracking and editing. These features set it apart from our QR Code Generator, which is 100% free but lacks any additional tools. When you sign up for the PRO version, it starts with a 14-days free trial for you to test all features and then decide if this is the right software for you. All Dynamic QR Codes created within the free trial period are simply paused and can be reactivated after a plan is chosen. If you created any Static QR Codes during the trial period, they will continue to work.