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    Purple Bricks UK

Corporate Values

Overview

Purple Bricks UK has a consumer rating of 2.67 stars from 3 reviews indicating that most consumers are generally dissatisfied with their purchases. Purple Bricks UK also ranks 256th among Real Estate Other sites. The most common issues with Purple Bricks UK are around customer service, which is not as good as expected by some customers.

  • Service
    2
  • Value
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
View ratings trends
How would you rate Purple Bricks UK?
Top Positive Review

“Samantha was a great help”

Lisa X.
1/16/18

Samantha was a great help today, showing us around the property, we had chosen. Thanks for all your help. Loved he properly just needed more space for our bedrooms. Thanks

See positive reviews
Top Critical Review

“Not as cheap as you might think!”

Ellicott W.
4/28/20

This is from my personal experience with this company around 2/3 years ago. Conned me into taking 'interest free, pay when completed' option - if you take this you need to use their solicitors, who in turn charge hundreds of pounds more to use than normal. Why? Because they pay a huge fee to purplebricks! The agent, and I'm not kidding here, actually left 2 potential buyers in the house, by themselves, to look around! BY THEMSELVES! You get a stream of rubbish coming from the agents about viewings, open days etc. However, the stream of potential real buyers is more an effluent flow of people trying to low-ball you on price. Avoid these people!

See critical reviews

Reviews (3)

Rating

Timeframe

Other

lisax11
5 reviews
9 helpful votes
January 16th, 2018
Samantha was a great help today, showing us around the property, we had chosen. Thanks for all your help. Loved he properly just needed more space for our bedrooms.

Thanks
ellicottw
5 reviews
10 helpful votes
April 28th, 2020
This is from my personal experience with this company around 2/3 years ago.
Conned me into taking 'interest free, pay when completed' option - if you take this you need to use their solicitors, who in turn charge hundreds of pounds more to use than normal. Why? Because they pay a huge fee to purplebricks!
The agent, and I'm not kidding here, actually left 2 potential buyers in the house, by themselves, to look around! BY THEMSELVES!
You get a stream of rubbish coming from the agents about viewings, open days etc. However, the stream of potential real buyers is more an effluent flow of people trying to low-ball you on price.

Avoid these people!

Tip for consumers: Beware the small print. The upfront charges are low, they are trying to get money from you at other points.

wanitaj
3 reviews
2 helpful votes
June 12th, 2018
I wouldn't necessarily put people off using them I'd just make sure you have full knowledge of what you are getting in to. They don't actively do any work on your behalf unless you pay all the extras!
1. There's no leaflets if you want a printed one its at your own expense i. E. your paper, your printer and your ink.
2. They do drag their feet when a sale is going through.
3. They don't have any financial motivation to actively work on selling your property as you pay for the service upfront.
4. You are tied in whether there's a sale or not.!
5. They do not follow up on any enquiries, you have to do all that yourself.
6. There's little to no personal service once your property is on the market.
7. They pop your advert on Right Move then wait! And wait! And wait.
8. They force you to use the solicitors that they are in 'financial bed' with. Not sure how this stacks up legally?
READ THE SMALL PRINT!

Tip for consumers: do like for like financial comparison to find the real cost. A local agent may better suit your needs.
Don't be enticed by the initial cost ££ without considering local agents first.

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