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Punk CaseReviews 406

1.7
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Punk Case Reviews Summary

Punk Case has a rating of 1.7 stars from 406 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Punk Case most frequently mention customer service, tracking number and wrong item. Punk Case ranks 29th among Mobile Accessories sites.

service
249
value
239
shipping
250
returns
197
quality
229
New York
1 review
29 helpful votes
Follow Edisson G.
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Great case
August 22, 2022

I love this case. I used to use a silicon card holder sticker on the back of my phone case. I didn't like how it looked so I looked for a phone case like this. I read reviews and instantly got it. It's easy to hold, easy to take card out and put in, and it holds four cards (which is the exact amount i needed). If your deciding between this and another case, get this one. You will be thankful. It was totally worth the purchase. I haven't used a different phone case in a long tine.

Date of experience: August 22, 2022
New York
1 review
27 helpful votes
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I love it
August 22, 2022

I love that this product isn't overpriced, the grippy sides and buttons have a good feel and most of all that this is the THINNEST CASE that fixes the stupid camera bump. I'm happy to report that this lies flat on a table–no wobble! I've used the case for 5 months and it's shown virtually no signs of wear and that includes me taking on and off the case about every other week for the rare instances when I need to wirelessly charge it.

Date of experience: August 22, 2022
Australia
1 review
0 helpful votes
Follow Geoff B.
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NEVER DEAL WITH PUNK CASE. They never sent me the product I purchased on line... took months to admit they have done the wrong thing, now they are making excuses/ stalling me/ refusing to give me a refund. UTTERLY DODGY COMPANY- NEVER DO BUSINESS WITH PUNK CASE.

Date of experience: August 19, 2022
Missouri
1 review
6 helpful votes
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Criminals
August 18, 2022

I purchased an expedited-next day phone case and backup battery from these criminals almost 2 months ago and still have not received it. I've been chatting with their customer support trying to get a refund and they basically have ghosted me at this point. I have the entire chat log going back 2 months. Ive given up and now my mission in life is to research punkcase as diligently as i can and destroy them. Conversely, if your are the type of person that likes setting cash on fire then I would recommend them.

Date of experience: August 18, 2022
RU
1 review
18 helpful votes
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Good
August 18, 2022

This case has a relatively smooth back (to make it easy to slide in and out of your pocket, but it has kind of a "crinkly" pattern molded into all four edges that make it much easier to hold. Although it took me a couple of weeks to notice, it also has four subtle indentions on each side, which further help you keep a good grip -- yet they are nearly invisible and don't detract from the good looks of the case.

Date of experience: August 18, 2022
Australia
1 review
2 helpful votes
Follow Ally K.
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Quite possibly the worst customer service in history. I ordered a white phone case and was sent a black one instead. All SEVEN of my emails requesting a refund were responded to in a nonsensical manner which didn't address my issue at all. I think it's a deliberate ploy to drive me insane. Ps. Delivery took ages too hence not wanting a replacement. Punk Case AU is NOT in Australia.

Date of experience: August 12, 2022
California
1 review
19 helpful votes
Follow Delia A.
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Very practical phone case. Hold 3 cards securely. It's a easy to pull cards out. Nice textured grip and looks stylish. I use it on all my vacations so I do not have to carry a purse. It's convenient and holds items tightly! It's very durable! Love love it case! Would definitely recommend.

Date of experience: August 8, 2022
California
1 review
19 helpful votes
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Convenient as a purse
August 8, 2022

Loyalty user since my iPhone 11 Pro Max to now my new iPhone 13 pro max. Convenient as a purse and protected gear for the phone. Willy definitely reorder again next phone. As for the purchase process, everything was perfect, no delays, everything was delivered on time

Date of experience: August 8, 2022
California
1 review
21 helpful votes
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Love these cases
August 8, 2022

Love these cases! I got one for my iPhone 10 about 1.5 years ago, still looks great and protected my phone well. My husband ordered the same style for his new phone and loves it! THis is a reliable vendor, i am always pleased to buy from them. The web site is easy to navigate and the whole buying process is fast. Would definitely recommend.

Date of experience: August 8, 2022
New Zealand
1 review
0 helpful votes
Follow Rik M.
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Very poor service and communication
August 7, 2022

Id purchased two s8+ cases took 6 weeks till I had received with no tracking. Which the order
Was the wrong cases s8 to small. Punkcase did not supply a return lable for this and told me to seal the cases back in the package it came in and return to sender. The post shop told me I wasn't aloud to do that so I had to pay for the return. Its been another 6 weeks where iv emailed them if they have received the returns and if I can have my original purchase the s8+ cases I still haven't received a proper answer on whats going on. Its been 3 months now with no answers and when they do decide to send me what iv order its probably going to take another 6 weeks so im taking this as very poor.

Date of experience: August 7, 2022
California
1 review
33 helpful votes
Follow Dolores P.
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Used the equivalent versions for past iPhones. I do not use wireless charging so losing that with the thickness of the case wasn't an issue. This one will actually hold 2 bank cards + 1 thinner id-type card. It does a great job or protecting the phone. When I removed the prior one off my iPhone XR, the phone was like new. Just needed a quick wipe down for the dust. For the price, this is a great solution.

Date of experience: August 4, 2022
New Jersey
1 review
36 helpful votes
Follow Leticia A.
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This is my second Punkcase case. The only reason it's not still on my first one is I upgraded my phone and the old one doesn't fit. It gives good protection but isn't too bulky. I keep my driver's license and two credit cards. I do wish it held a couple of additional cards but that would make the case bigger. The case is also reasonably easy to remove to out on my charging stand at night. Many people comment on how much they like the case when they see it. I would recommend this case.

Date of experience: August 4, 2022
Utah
1 review
0 helpful votes
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Third Time's the Scam?
July 27, 2022

This was my 3rd order. First two went fine. This one should have shipped a month ago but the Tracking Number shows no information. When I email the company all I get is canned responses, "We normally ship the next business day depending on the availability of the product. We will email you the tracking number once it ships. Standard shipping can be anywhere between 5-8 business days and expedited shipping is 2-3 business days." There is no specific, personal response to my 2 emails. Punkcase may not be an out-and-out scam but they don't seem interested in resolving issues based on my experience and reading some of the reviews.

Date of experience: July 27, 2022
GB
1 review
34 helpful votes
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Exactly as I was hoping. Slim design, grippy texture and responsive buttons. Can't yet review yellowing or durability, but we are off to a good start with the other features. I am a regular buyer of these cases, and this purchase was easy and fast as always. The delivery was on time, everything was fine.

Date of experience: July 24, 2022
California
1 review
35 helpful votes
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This thing fits
July 24, 2022

This thing fits on TIGHT. Which is great, though difficult to put on or take off it you need it. Either way, I love it's slim profile for my iPhone. It's a big phone, and I love it, but I want no added bulk and once you get this on, it stays out of your way. Sides have a nice grippy texture too. Also the shipping didn't take more than a week, which is cool to me at least!

Date of experience: July 24, 2022
GB
1 review
4 helpful votes
Follow Liza A.
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Ordered bright teal lucid phone case and was sent plain black ultra thin. Raised with Punk case providing photos order details etc and took 4 emails to get them a crappy response. I requested right order be sent and postage free return but they simply said if I don't want to keep to return (at my expense) and order again. Do not use. Wish I had read reviews first.

Date of experience: July 21, 2022
Australia
1 review
0 helpful votes
Follow Romi H.
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Never ever buy anything from them. They fraudulent company. Sent wrong product and now denied to provide refund or exchange.

Date of experience: July 20, 2022
Germany
1 review
32 helpful votes
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Best case
July 19, 2022

I love the seamless design of this case.The edges are super grippy, so the phone won't slip out of my hand. Perfect for my new iPhone 13 pro max! I have found that I have to intentionally center my phone on my stand up charger in order for it to start charging, unsure if this is due to the case or charger. I have not tested any of the new mag safe chargers. Overall, it protects my phone without going above and beyond. Worth the price. Great job!

Date of experience: July 19, 2022
GB
1 review
19 helpful votes
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High quality case
July 19, 2022

The clear cover is great looking.It has a good grip on the side and smooth on the back. It took me a while to notice but the sides have a slightly wavy exterior for a comfortable grip. I have ordered it from their website, the shipping was prompt, the case was clean, the pack wasn't damaged. Thank you!

Date of experience: July 19, 2022
California
1 review
19 helpful votes
Follow Belinda F.
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I love how pretty and distinctive this case is.It is exactly as described and is definitely easier to hold because of the textured sides. I like the grip on this cover. It seems a bit overpriced for a piece of plastic, but I like the product. Reliable company to buy from, the case was delivered on time. Many thanks.

Date of experience: July 19, 2022

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