The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
.Good so far just searching and it seem to be on point it's okay
Information on reports are not up to date on people I was looking for nor did it have 1/2 of the information I already found using other sites. VERY DISAPPOINTED
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Helpful a little but number are not up to date not even address
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Awesome. It works great. The site is easy to work also. I give is 2 thumbs up
Thank you for your review, it's great to hear this type of feedback.
Lots of information on the person I'm looking up, it's only $3 and it was worth it.
It's great to hear this type of feedback.
Good Website. Great Details. Really works. Easy to navigate.
We appreciate your review.
I find it helpful with plenty of information, but some information isn't up to date.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
I would like a refund and cancel my membership. The information in the previous reports are not correct and missing so much information
We are sorry to hear this feedback; we update our website constantly and report on all information we have available. We were able to locate an account and it appears as though your account was cancelled and never charged more than the trial fee. Please give us a call at 800-617-3169 to resolve this matter.
A lot of incorrect information. Looked myself up and most of it was wrong
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
But there's no way some of these criminal histories are correct
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Very minimal, low-grade, or absolute ZERO information available of ANY significant value for ANYONE searched. Very disappointed and I will be CANCELLING subscription IMMEDIATELY
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
None of yalls information is up to date. Like any of it. Names, locations, if certain people are deceased. I want my money back. This is a joke. Yes there is info on here, but nothing worth paying for. It's all so back dated it's ridiculous
We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Additionally, pleas call us at 800-617-3169 for resolution on your refund request.
Well I like the concept of your app. I just don't like the information that you guys have because it's not accurate at all. I can prove that with my own information on here.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Great service, You will really start to know who you are associated with using this service.
Thank you for your review, it's great to hear this type of feedback.
It's not accurate. Says I don't have any arrest records, but I've been to prison twice
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Greatness BBC yyyyygyytggtfgggggff g yhgggfffffffffffff
Thank you for the 5-star review.
Real information everything seemed to match. And I was able to find my father
Thank you for the feedback.
Some information is false in your site. Last names and middle names are off. I personally no some of these people you've listed incorrectly
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Great Application, having so much fun and finding out so much about my family!
Thank you for your review, it's great to hear this type of feedback.
My age is wrong and so are the few people I've looked up. There is no current additional information
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
It's great to hear this type of feedback.