The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Great and very reliable to get every information you are looking for.
I would give 5 stars but just recent, I get a pop up message saying some like my browser ain't compatible with the site anymore.
We appreciate your review; we are always happy to assist all customers at 1-800-617-3169.
Not accurate criminal records. I know for a fact that 1 person who I searched has an extensive criminal record and your site says no criminal records found for the individual
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
On one search it didn't pull the criminal records that I know are there and I was looking for.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Loves it! So insightful and helpful when it comes to research
Thank you for your review, it's great to hear this type of feedback.
You got wrong info. Looked up my son and this has it listed as female?
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
I was looking to see was I divorce but you can't see that on here🙄🥶
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Gives more information than I expected. Wish the cameras were a little less expensive.
Thank you for your review.
All relatives are not on the lists. I searched myself and im not on here at all.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
The information this thing gives out is so wrong. So misleading so much public info that's missing or all together wrong
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Good info not sure if I am current information or not. It is a start for me
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
I found a lot of inaccurate info. On myself and kids, which leaves me questioning info on others.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
You're missing A LOT of information about people on here. Like I've been looking up my family members and so much of the information is old news, like the residences and then some family members you have listed as aquatinted and some aquatinted as family members. Also one of the people I looked up you have down no criminal history or record and I know that is wrong, it ran my mom's printer out of ink when she looked them up using a different people look up site about 16 years ago
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Love the simplicity and information! Really a useful tool!
It's great to hear this type of feedback.
Very precise and clear easy to understand keeps my info safe and secure makes sure not to create problems
Thank you for your review, it's great to hear this type of feedback.
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Thank you for the 5-star review.
You guys have information wrong about myself, plus my husband...
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Optimal, excellent, interesting, and totally inaccurate
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Was able to see what information is out there about myself. It the internet so I was curious as to what data was under my name.
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Pretty accurate. Quick and easy. Easy to long into and get fast immediate results.
Thank you for leaving us this review.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
We appreciate your feedback.