The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Amazing I have been able to find the people I've been looking for for years
Thank you for the 5-star review.
Informative, current, helpful, and worth having this company monitoring
It's great to hear this type of feedback.
Ukkknsjsjjssjshsisjs*******iejndjsjsjsjsjsshdhdhdidie83ieie
Thank you for taking the time to leave a review.
So far ok, new to this website and it's impressive. I like it.
Thank you for taking the time to leave a review.
Your information is not up to date. A friend moved last January to another part of the state and her old address is the only one showing.
A neighbor passed away in July, 2024, and it does not show him as deceased.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Some things are outdated or certain that a few things are not listed at all either can be a mistake or misprint still overall has helped me to find more indepth info for what I was looking for I did find out that my family in search is not deceased giving me more hope to find at least where to look next thank you for this service
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Easy and Excellent to use for searching and background checks
It's great to hear this type of feedback.
Really good experience I found exactly what I was looking for it was easy to navigate
Thank you for your review, it's great to hear this type of feedback.
Excellent and useful- member for 5 + years use this as needed
We appreciate your review.
Not accurate doesn't show anything it's just basic information
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
It great it really works I would recommend this to anyone and it's chep just one dallor
It's great to hear this type of feedback.
Best service for this type of info by far. I use it just about daily.
Thank you for your review, it's great to hear this type of feedback.
Too much authorization checks and address search unavailable
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Awesome ok it's helpful I'm enjoying it this far I really am it's useful to people searching for family
Thank you for the 5-star review.
Unable to obtain upcoming court date& incorrect middle name no useful information provided
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
It's done everything that I expected it would so far and I appreciate that
Thank you for the feedback.
Awesome site pretty accurate with information, well recommended
Thank you for your review, it's great to hear this type of feedback.
It's great other than being forced to rate my experience and apparently requiring 50 characters... just let me use the site, stop being so needy
Thank you for taking the time to leave a review.
Everything has been current and up to date. It really helps with my business.
It's great to hear this type of feedback.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
Thank you for the feedback.