The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
This is the best app I have ever used before and I have tried a lot of them
Need more info on marriage and divorces. Would love to see when and why the divorce happened
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Awesome
Website better than most! Had no problem navigating through it
Thank you for your review, it's great to hear this type of feedback.
It's pretty spot on. Only a couple things are wrong but mostly it's spot on
It's great to hear this type of feedback.
Information incorrect how do I fix the problem and incorrect information?
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Great loving it so far. It's been a good apps people need to use this to find out what they want to find out and on who' they want to find it out on
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Not much information provided provides what I already know
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Good so far. Easy to use. For 1$ its worth it. Found things I had forgotten. Having that history is kind of nice.
Thank you for the feedback.
To soon to respond not able to see any relative info this is stupid
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Good so far. Thank you for asking. God bless. Now I have to go.
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Just started. Hard to judge yet. So far am pleased with results i Have found.
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Doesn't show me really anything wanted to see if my own information which doesn't really provide any detail
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Love
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Thank you for the 5-star review.
This service is mostly accurate but has its flaws. I would recommend it
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Thank you, doing a background check for a new person coming into the family, she hasn't been trustworthy so far si we are double checking.
Thank you for the 5-star review.
This info is incorrect and it's not giving any information that's needed.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
I like the Public Information Service. It has the right information that I was looking for
Thank you for the 5-star review.
So far, it's good, but this box keeps popping up too frequently.
We appreciate your review; we are always happy to assist all customers at 1-800-617-3169.
Just getting started no real opinion yet but so far it looks good
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Great experience with the site as of now this is perfect and love it
Thank you for your review, it's great to hear this type of feedback.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support
It's great to hear this type of feedback!